CRM Executive

Anabas; Tees Valley; Hybrid; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Employee Assistance Programme

Recognition & Reward Scheme

Cycle to Work Scheme

Recommend a Friend Scheme

Company events

Ongoing training and development

Job summary

Anabas is seeking a CRM Executive to join its Sales & Marketing team in the North East. You'll manage Salesforce, develop dashboards and support data-driven decisions.

The role blends CRM administration with market research, data analysis and automation, aimed at driving business growth. A proactive approach and interest in AI will help shape our campaigns.

Hybrid working from Darlington with occasional office presence, plus training and development opportunities.

Qualifications

• Experience administering Salesforce or another CRM platform.
• Strong analytical and research skills.
• Confident working with data, reporting and Excel.
• Interest in AI, automation and emerging technologies.
• Proactive mindset and process improvement.

Responsibilities

• Managing and developing Salesforce to ensure accurate, meaningful business data
• Creating reports, dashboards and insights that support decision-making
• Researching target organisations and identifying new commercial opportunities
• Building prospect intelligence and mapping key decision-makers
• Using AI and automation tools to improve CRM processes
• Supporting sales and marketing campaigns with actionable insights and market intelligence

Skills

CRM administration

Data analysis

Excel reporting

AI & automation interest

Tools

Salesforce

Job description

North East England | Hybrid Working | Regular attendance at our Darlington office required

We're looking for a CRM Executive to join our growing Sales & Marketing team at Anabas.

This is an exciting opportunity for someone who enjoys working with Salesforce, data, research, automation and emerging AI technologies to help drive business growth.

In this varied role, you'll combine CRM administration and development with market intelligence, prospect research and data analysis. You'll play a key role in helping us maximise the value of Salesforce, identify new business opportunities and provide commercial insight that supports our Business Development and Marketing teams.

What you'll be doing:

• Managing and developing Salesforce to ensure accurate, meaningful business data
• Creating reports, dashboards and insights that support decision-making
• Researching target organisations and identifying new commercial opportunities
• Building prospect intelligence and mapping key decision-makers
• Using AI and automation tools to improve research, data enrichment and CRM processes
• Supporting sales and marketing campaigns with actionable insights and market intelligence

We'd love to hear from you if you have:

• Experience administering Salesforce or another CRM platform
• Strong analytical and research skills
• Confidence working with data, reporting and Excel
• An interest in AI, automation and emerging technologies
• A proactive mindset and a passion for improving processes

What's in it for you:

• Employee Assistance Programme
• Recognition & Reward Scheme
• Cycle to Work Scheme
• Recommend a Friend Scheme
• Company events
• Ongoing training and development opportunities

If you're curious, analytical and excited by the potential of CRM, data and AI to drive business growth, we'd love to hear from you.