CRM Data Administrator

Opensoft Systems Limited; Knaresborough; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Good salary

Team bonuses

Full training and support

Career development opportunities

Supportive team environment

Long-term career within the company

Job summary

Opensoft Systems Limited in Knaresborough is seeking a CRM Data Administrator to join the team and maintain the quality and accuracy of the sales database while supporting sales and marketing functions.

This role focuses on data cleansing, updating records, making outbound calls to identify correct contacts, and ensuring database integrity. You’ll work with a proactive, detail‑oriented approach and take ownership of tasks to meet deadlines.

Qualifications

• Previous experience in a data, administration, CRM or database-related role.
• Excellent attention to detail and a high degree of accuracy.
• Clear, confident and professional telephone manner.
• Ability to make outbound calls comfortably and professionally.
• Good organisational and time-management skills.
• Experience working with a CRM or database would be advantageous.
• Ability to work independently and take ownership of tasks from start to finish.

Responsibilities

• Taking ownership of regular data cleansing and database maintenance.
• Reviewing records and identifying outdated, inaccurate or duplicate information.
• Updating and maintaining contact information within our sales database.
• Making outbound calls to organisations to establish the correct contacts for specific departments.
• Accurately recording new information and maintaining the integrity of our database.
• Running targeted mailshots to specific groups of clients and prospects.
• Supporting our sales and marketing teams with database and administrative tasks.
• Providing general office and administrative support.
• Managing your own workload and ensuring tasks are completed accurately and on time.

Skills

Data administration

CRM experience

Attention to detail

Telephone manner

Outbound calling

Organisational skills

Independent worker

Proactive attitude

Problem solving

Job description

CRM Data Administrator

Location: Knaresborough, North Yorkshire

Full-time | Permanent

Good salary

We are looking for a CRM Data Administrator to join our team and play an important role in maintaining the quality and accuracy of our sales database, while providing valuable support to our sales and marketing functions.

This is a great opportunity for someone who is highly organised, exceptionally detail-focused and confident on the telephone, with a genuine can-do attitude and the ability to take ownership of their work.

About the role

A key responsibility will be taking ownership of our data cleansing activities. You will be responsible for ensuring that our sales database remains accurate, up to date and useful to the wider business.

Your day-to-day responsibilities will include:

• Taking ownership of regular data cleansing and database maintenance.
• Reviewing records and identifying outdated, inaccurate or duplicate information.
• Updating and maintaining contact information within our sales database.
• Making outbound calls to organisations to establish the correct contacts for specific departments.
• Accurately recording new information and maintaining the integrity of our database.
• Running targeted mailshots to specific groups of clients and prospects.
• Supporting our sales and marketing teams with database and administrative tasks.
• Providing general office and administrative support.
• Managing your own workload and ensuring tasks are completed accurately and on time.

What we're looking for

We are looking for someone who takes pride in the quality of their work and understands that getting the detail right is essential.

You will ideally have:

• Previous experience in a data, administration, CRM or database-related role.
• Excellent attention to detail and a high degree of accuracy.
• A clear, confident and professional telephone manner.
• The ability to make numerous outbound calls comfortably and professionally.
• Good organisational and time-management skills.
• Experience working with a CRM or database would be advantageous.
• The ability to work independently and take ownership of tasks from start to finish.
• A proactive, can-do attitude and willingness to get involved.
• The ability to identify problems, use initiative and find solutions.
• A conscientious and reliable approach to your work.

Why join us?

This isn't simply a role where you'll be asked to work through a list of administrative tasks. Your work will have a direct impact on the quality of the information our sales and marketing teams rely on every day.

You'll receive full training on our databases, systems and processes, and we'll support you as you develop your knowledge of the business.

For the right person, there is also the opportunity to progress within the company as your skills, knowledge and responsibilities develop.

We offer:

• Good salary
• Team bonuses
• Full training and support
• Opportunities for career development and progression
• A supportive team environment
• The opportunity to develop a long-term career within the company