CRM Database Controller

Tapping House; North End; On-site; GBP 32,000 - 42,000; Full time

Job summary

The CRM Database Controller at Tapping House plays a key role in supporting fundraising activity through accurate data management, insightful reporting and targeted supporter segmentation.

You will work closely with the fundraising team to prepare data selections, provide analysis to maximise income and engagement, and help integrate CRM data with other organisational systems while maintaining data integrity.

Qualifications

• Experience working with large customer or membership databases.
• Experience with data management and reporting.
• Attention to detail and organised.

Responsibilities

• Support fundraising activity through high-quality data management and reporting.
• Prepare data selections and provide analysis to maximise income and supporter engagement.
• Assist in integration of CRM with other organisational systems while maintaining data integrity.

Job description

The CRM Database Controller plays a key role in supporting and improving fundraising activity through high-quality data management, insightful reporting and effective supporter segmentation. This role combines strong operational delivery with analytical capability, ensuring data is accurate, accessible and used to inform fundraising decisions.

We are seeking a highly organised individual with excellent attention to detail and experience working with large customer or membership databases. Working closely with the fundraising team, you will prepare data selections and provide analysis that helps maximise income and supporter engagement. Your role will also work across teams to support the ongoing integration with other organisational systems while maintaining the integrity of our CRM.