CRM Data & Insights Officer – Fundraising Impact

The Connection at St. Martin-in-the-Fields; Greater London; Hybrid; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Hybrid working

Pension

Cycle to Work

Season Ticket Loan

Employee Assistance Programme

Training budget

Job summary

The Connection at St Martin's is seeking a Database & Insights Officer to manage our fundraising CRM (Raiser's Edge NXT) and turn data into actionable insights. Working with Fundraising, Communications and Finance, you will build reports, dashboards and deepen donor stewardship while ensuring data accuracy and security.

You will oversee data imports, income processing and database administration, identifying opportunities to improve data quality and efficiency across the organisation.

Qualifications

• Experience with fundraising CRM systems, preferably Raiser's Edge NXT.
• Ability to transform data into reports, dashboards and insights for fundraising activities.
• Experience in data imports, income processing and database administration.
• Strong problem-solving and data quality improvement skills.

Responsibilities

• Own day-to-day management of the fundraising CRM (Raiser's Edge NXT).
• Transform data into reports, dashboards and practical insights for fundraising activity.
• Oversee data imports, income processing and database administration.
• Identify opportunities to improve data quality and streamline processes.

Skills

Data analysis

Report building

Data quality

Stakeholder comms

Tools

Raiser's Edge NXT

Job description

The Connection at St Martin's is seeking a Database & Insights Officer to manage our fundraising CRM (Raiser's Edge NXT) and turn data into actionable insights. Working with Fundraising, Communications and Finance, you will build reports, dashboards and deepen donor stewardship while ensuring data accuracy and security.

You will oversee data imports, income processing and database administration, identifying opportunities to improve data quality and efficiency across the organisation.