CRM Data Steward | Flexible, Impactful Data Quality

Confidential; Cambridgeshire and Peterborough; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

30 days annual leave

Employer contributions up to 10%

Season ticket loan

Cycle to work scheme

Eye tests & flu jabs

Life assurance

Volunteering days

Recognition scheme

Retail discounts

Job summary

MaPS in Bedford seeks a data administrator to maintain accurate CRM and related records, and to collaborate with LMS teams to align data with Learning platform records.

You will perform data cleansing, support KPI reporting, and help manage events data, ensuring timely and accurate reporting across departments. The role offers flexible working and a comprehensive benefits package in a supportive civil service environment.

Qualifications

• Experience maintaining accurate data in CRM or similar systems with strong attention to detail.
• Good working knowledge of Microsoft Excel or reporting spreadsheets to check, organise and summarise data.
• Experience of data cleansing, record management or administrative quality assurance.
• Well organized with ability to manage routine tasks and deadlines accurately.
• Clear communication skills and ability to collaborate across teams.

Responsibilities

• Maintain accurate organisation, contact, partner, and practitioner records across CRM and related systems.
• Collaborate with LMS administrators to align CRM with Learning platform records.
• Perform data quality checks and cleanse discrepancies such as gaps or duplicates.
• Support monthly KPI and performance reporting with data related to engagement metrics.
• Maintain records of events and activities for timely reporting.
• Provide data and admin support for delivery activities, including event management and grants where applicable.
• Assist Relationships in maintaining organisational hierarchies within CRM and coordinate with LMS teams.
• Collaborate across departments to unify data flows and reduce duplication.
• Work with data governance to adhere to standards and resolve data issues impacting reporting.
• Maintain records of data changes for accountability.

Skills

CRM data management

Attention to detail

Excel proficiency

Data cleansing

Record management

Organised

Communication skills

Tools

CRM software

Microsoft Excel

Job description

MaPS in Bedford seeks a data administrator to maintain accurate CRM and related records, and to collaborate with LMS teams to align data with Learning platform records.

You will perform data cleansing, support KPI reporting, and help manage events data, ensuring timely and accurate reporting across departments. The role offers flexible working and a comprehensive benefits package in a supportive civil service environment.