CRM & Learning Data Administrator | Flexible Working

UK Civil Service; Leigh; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

30 days annual leave + bank holidays

Employer contributions matched 2 to 1

Season ticket loan

Cycle to work scheme

Subsidised eye tests & flu jabs

Life assurance

EAP Assist & Life

Volunteering days

Recognition scheme

Retail discounts portal

Job summary

MaPS is seeking a Data Administrator to maintain accurate CRM and related records, collaborate with LMS teams, and support data quality checks. You will contribute to KPI reporting and event management while ensuring compliance with data governance standards.

The role requires attention to detail, experience with CRM or similar systems, and strong Excel skills. Bedford-based with flexible working arrangements and a welcoming, inclusive culture.

Qualifications

• Experience of maintaining accurate data in CRM or a similar business system.
• Strong attention to detail and accuracy.
• Good working knowledge of Microsoft Excel and reporting spreadsheets.

Responsibilities

• Maintain accurate records in CRM and related systems.
• Collaborate with LMS administrators to align CRM with learning platform records.
• Conduct routine data quality checks and cleanse discrepancies.
• Support KPI reporting and data preparation for performance metrics.
• Maintain event and activity records for timely reporting.
• Provide administrative support for delivery activities and grant programme administration.
• Assist in maintaining organisational hierarchies and data governance standards.
• Respond to routine data queries and escalate complex issues as needed.

Skills

CRM data management

Attention to detail

Communication

Cross-team collaboration

Tools

Microsoft Excel

Job description

MaPS is seeking a Data Administrator to maintain accurate CRM and related records, collaborate with LMS teams, and support data quality checks. You will contribute to KPI reporting and event management while ensuring compliance with data governance standards.

The role requires attention to detail, experience with CRM or similar systems, and strong Excel skills. Bedford-based with flexible working arrangements and a welcoming, inclusive culture.