CRM Analyst: Data-Driven Campaigns & Growth Path

Harnham - Data & Analytics Recruitment; Watford; Hybrid; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Bonus

Career progression

Hybrid work model

Job summary

Harnham - Data & Analytics Recruitment is seeking a Junior CRM Analyst to support customer marketing campaigns through audience creation, governance, and analytics. You will build audiences, segments, and manage campaign schedules while ensuring data quality and timely delivery.

The role offers a hybrid working pattern with strong exposure to Salesforce Marketing Cloud, SQL projects, and collaboration with Strategy, Operations and Data teams.

Qualifications

• Strong foundational SQL skills including joins, aggregations and basic audience-building logic.
• STEM, analytical, or data-focused academic background.
• Excellent communication and stakeholder management skills.
• Strong attention to detail and quality control mindset.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Building customer audiences and campaign selections using SQL.
• Creating and maintaining customer segments for targeted marketing campaigns.
• Managing and monitoring CRM campaign schedules.
• Supporting audience validation and QA processes before deployment.
• Updating and optimising audience selection queries.
• Working with Salesforce Marketing Cloud and Automation Studio.
• Supporting recurring customer engagement campaigns.
• Responding to stakeholder requests for new audiences and segments.
• Producing campaign reporting and basic performance analysis.
• Collaborating with CRM Strategy, Operations, and Data teams.

Skills

SQL

STEM background

Communication

Stakeholder management

Attention to detail

Multi-priority handling

Education

STEM or data-focused degree

Tools

Salesforce Marketing Cloud

Automation Studio

Job description

Harnham - Data & Analytics Recruitment is seeking a Junior CRM Analyst to support customer marketing campaigns through audience creation, governance, and analytics. You will build audiences, segments, and manage campaign schedules while ensuring data quality and timely delivery.

The role offers a hybrid working pattern with strong exposure to Salesforce Marketing Cloud, SQL projects, and collaboration with Strategy, Operations and Data teams.