Critical Care Transport Assistant — Hybrid & Flexible Hours

St. John Ambulance; West Bromwich; Hybrid; GBP 29,000 - 34,000; Full time

Benefits offered by this job

Hybrid working

Cycle to work

Electric Vehicle Scheme

Health and wellbeing portal

Discounts (NHS/Blue Light)

Job summary

St John Ambulance is seeking a Critical Care Transport Assistant to join a co-located team of healthcare professionals in West Bromwich. You will mobilise a critical care unit, stabilise patients, and transport them between hospitals, while also providing hands-on patient care and family support.

The role offers full-time hours (42 per week) with a salary around £29,375 plus enhancements for unsocial time, and opportunities to earn up to £34,000 with overtime and shift premiums.

Qualifications

• Hold a full UK manual driving licence (with C1 category), a minimum of 1 years driving experience and no more than 3 penalty points.
• Hold and maintain an SJA Critical Care Transport Assistant qualification (to be obtain within probationary period if not held already)
• Hold, and maintain, IHCD D1/D2 or a Level 3 Certificate in Emergency Response Ambulance Driving (CERAD) (to be obtained within probationary period if not held already)
• Experience of working with customers, patients, or clients in a positive manner
• Experience of managing conflict and de-escalating situations

Responsibilities

• Provide safe, stable transport to the clinical team, patient, and relative(s) throughout journeys, paying attention to the impact of the journey on the patient's level of vulnerability.
• Achieve and maintain competence in all relevant skills and knowledge. Be aware of skill fade and knowledge gaps and actively engage in Essential Education & CPD events, maintaining a personal development portfolio.
• You must complete all mandatory learning, online learning or face-to-face during the probationary period and then annually thereafter.
• Ensure that the vehicle and equipment being used is fit for purpose, used correctly, is clean and report defects to the vehicle, equipment, and any other operational issues as soon as possible.
• Work as an integral part of the Critical Care Transport team, representing SJA in the very best light at all times and supporting the NHS Clinical Team with tasks and procedures to the level you are trained and inducted to.
• Render emergency aid, either as part of the clinical team or alone, or for incidents you encounter whilst in transit and support families of patients by providing accurate information, support, and advice whilst being sensitive to their emotional state.
• Accurately complete all documentation relating to patients, vehicles, and equipment and submit it via the correct channels in a timely manner.

Skills

UK Manual Licence

SJA Qualification

CERAD Certificate

Customer Experience

Conflict Management

Job description

St John Ambulance is seeking a Critical Care Transport Assistant to join a co-located team of healthcare professionals in West Bromwich. You will mobilise a critical care unit, stabilise patients, and transport them between hospitals, while also providing hands-on patient care and family support.

The role offers full-time hours (42 per week) with a salary around £29,375 plus enhancements for unsocial time, and opportunities to earn up to £34,000 with overtime and shift premiums.