Crisis Resolution Team Administrator

Pennine Care; Manchester; Hybride; GBP 26 000 - 27 000; Plein temps

Résumé du poste

Pennine Care NHS Foundation Trust is seeking a motivated Team Administrator to join the Crisis resolution home treatment team (CRHTT) in Tameside. The post is Band 3, full-time (37.5 hours per week), Monday–Friday, with a salary of £25,760–£27,476 per annum, pro rata where applicable.

You will provide efficient administrative support, manage referrals and data entry on the Paris system, handle calls, schedule appointments and maintain communication with staff, patients and families.

Qualifications

• GCSEs in English and Maths (or equivalent) at grade C or higher.
• NVQ 3 or equivalent experience relevant to admin.
• Experience with Microsoft Office and Paris data system is preferred.

Responsabilités

• Handle telephone queries from patients, carers and professionals with diplomacy.
• Carry out general clerical duties: filing, post, email, scanning and photocopying.
• Maintain administrative systems and ensure data entry and reporting are accurate.
• Assist with coordination of meetings and minutes for the team.
• Support the MDT with day-to-day activities and stock control.

Connaissances

Communication skills

Organisational skills

Telephone handling

Note taking

Formation

English / Maths GCSE

NVQ 3 or equivalent

Outils

Microsoft Office

Paris system

Description du poste

Pennine Care NHS Foundation Trust is seeking a motivated Team Administrator to join the Crisis resolution home treatment team (CRHTT) in Tameside. The post is Band 3, full-time (37.5 hours per week), Monday–Friday, with a salary of £25,760–£27,476 per annum, pro rata where applicable.

You will provide efficient administrative support, manage referrals and data entry on the Paris system, handle calls, schedule appointments and maintain communication with staff, patients and families.