Crisis Support & Forensic Admin Coordinator

The Methodist Church in Britain; Wollaton; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Enhanced sickness pay

Enhanced maternity pay after one year

Enhanced neonatal and adoption pay

Well-being programme

Advanced rota planning

6 weeks annual leave

Pension scheme

Employee assistance programme

Job summary

Spring Lodge at Mountain Healthcare is seeking a flexible administrator and crisis worker to support service users from first contact through the forensic process, while assisting with the centre’s day-to-day running.

The role involves rotating 12-hour shifts around the clock, with varied weekly hours. A driving licence, vehicle access and advanced DBS are required; female applicants only under GOCQ. Travel to Midlands sites may be needed.

Qualifications

• Experience in a supportive or customer-focused environment.
• Experience completing administrative duties.
• UK driving licence and access to a vehicle.

Responsibilities

• Act as first point of contact for service users.
• Advocate for service users and support them before, during and after their time at the centre.
• Prepare patients and assist with forensic evidence collection.
• Support service users and their families visiting the centre.
• Support the SARC Manager with day-to-day running of the centre.
• Maintain a high standard of DNA anti-contamination between forensic cases through cleaning.
• Assist patients and liaise with other agencies on their care pathway.
• Liaise with stakeholders including police, NHS England, ISVAs and social services.
• Be a key member of the SARC team and wider company network.

Skills

Good IT skills

Safeguarding

Confidentiality

Job description

Spring Lodge at Mountain Healthcare is seeking a flexible administrator and crisis worker to support service users from first contact through the forensic process, while assisting with the centre’s day-to-day running.

The role involves rotating 12-hour shifts around the clock, with varied weekly hours. A driving licence, vehicle access and advanced DBS are required; female applicants only under GOCQ. Travel to Midlands sites may be needed.