Crisis Support & Admin Specialist - SARC (Flexible)

Mountain Healthcare Limited; Great Holland; Hybrid; GBP 15,000 - 21,000; Part time

Benefits offered by this job

6 weeks annual leave

Pension Scheme

Life Assurance

Employee Assistant Programme

Enhanced sickness pay

Enhanced Maternity Pay after 1 year's‑

Enhanced Neonatal/Adoption Pay after 1

Well-being programme

£500 referral bonus

Advanced rota planning

Long Service/Team of the Month Awards

CPD training courses

Job summary

Mountain Healthcare Limited is recruiting for a Flexible Administrator/Crisis Worker at Brentwood SARC in Essex. The role is 24 hours weekly with a 7-day, 12-hour, 9am–9pm rota.

The position offers a £13.45 per hour rate (pro rata £29,453.89 annually based on 42 hours/week) and requires travel across SARCs, a UK driving licence, and advanced DBS/Police vetting. Applicants should be prepared to support victims through forensic processes, coordinate with partner agencies, and advocate for service

Qualifications

• Good IT skills.
• Experience in a supportive or customer-focused environment.
• Knowledge and understanding of Safeguarding Children and Adults.
• Knowledge and understanding of Confidentiality.
• Experience completing administrative duties.
• Female candidates only due to the role’s nature.
• UK driving licence and access to a vehicle required.
• Applicants must live within one hour’s drive of Brentwood (Essex SARC).
• Advanced DBS and level 2 Police vetting will be required.
• 3+ years post-qualification experience.

Responsibilities

• Be the 1st point of contact for service users.
• Administer and support service user and family visits, including preparing patients and collecting forensic evidence.
• Support the SARC Manager with day-to-day running of the centre.
• Maintain DNA anti-contamination standards between cases (cleaning).
• Liaise with Police, NHSE, ISVA and Social Services regarding pathways.
• Assist with preparation, service user support and advocacy during visits.
• Coordinate with wider stakeholders and be a key team member for the SARC and Mountain Healthcare network.

Skills

IT skills

Customer service

Safeguarding

Confidentiality

Admin duties

UK driving licence

DBS check

Police vetting

Live within 1 hour

Job description

Mountain Healthcare Limited is recruiting for a Flexible Administrator/Crisis Worker at Brentwood SARC in Essex. The role is 24 hours weekly with a 7-day, 12-hour, 9am–9pm rota.

The position offers a £13.45 per hour rate (pro rata £29,453.89 annually based on 42 hours/week) and requires travel across SARCs, a UK driving licence, and advanced DBS/Police vetting. Applicants should be prepared to support victims through forensic processes, coordinate with partner agencies, and advocate for service