Crisis Support & Admin Coordinator (Flexible, 24/7)

Mountain Healthcare Limited; Chelmsford; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Six weeks leave

Pension scheme

Life assurance

Employee assistance programme

Enhanced sickness pay

Enhanced maternity pay

Enhanced neonatal/adoption pay

Well-being programme

£500 referral bonus

Advanced rota planning

Awards (Long service/Team of the Month

CPD training & courses

Funding for higher education

Job summary

Mountain Healthcare Limited in Brentwood, Essex, seeks a dedicated SARC administrator to be the first point of contact for service users. The role involves supporting patient preparation, collecting forensic evidence, liaising with Police and social services, and assisting the SARC Manager to run daily operations.

Experience in safeguarding, confidentiality, and administrative duties is essential; a UK driving license and willingness to travel within the region are required.

Qualifications

• Good IT skills.
• Experience in a supportive or customer-focused environment.
• Knowledge and understanding of Safeguarding Children and Adults.
• Knowledge and understanding of Confidentiality.
• Experience completing administrative duties.

Responsibilities

• First point of contact for service users.
• Administration and support process for service users and their families visiting the centre, including preparing the patient and assisting in collecting forensic evidence.
• Support the SARC Manager with day-to-day running of the centre.
• Ensure a high standard of DNA anticontamination is maintained between forensic cases (cleaning).
• Assist patients and liaise with other agencies regarding the management of the service user pathway.
• Assist with preparation, service user support and acting as an advocate during their time at the SARC.
• Liaise with Police, NHSE, ISVA and Social services.
• Be a key player within the SARC team and wider company network.

Skills

IT skills

Customer service

Safeguarding knowledge

Confidentiality

Administrative duties

UK driving license

Job description

Mountain Healthcare Limited in Brentwood, Essex, seeks a dedicated SARC administrator to be the first point of contact for service users. The role involves supporting patient preparation, collecting forensic evidence, liaising with Police and social services, and assisting the SARC Manager to run daily operations.

Experience in safeguarding, confidentiality, and administrative duties is essential; a UK driving license and willingness to travel within the region are required.