Compassionate SARC Administrator & Crisis Advocate

Mountain Healthcare Limited; Birmingham; On-site; GBP 25,000 - 31,000; Full time

Job summary

Mountain Healthcare are recruiting an Administrator/Crisis Worker for the Horizon SARC in Birmingham to support victims of sexual assault and their families.

The role blends administrative duties with frontline advocacy, including telephone information, preparing patients for forensic examinations, coordinating with other agencies, and ensuring confidentiality and safeguarding. A UK driving licence is required; travel may be needed.

Qualifications

• Experience working with vulnerable adults and children.
• IT literacy and ability to handle data collection, Excel, and reporting.
• Experience in an administration role including data collection and reporting.

Responsibilities

• Provide telephone information and support.
• Assist in administration and management of an adult/child and their family visiting the centre, including preparing the patient and collecting forensic evidence as needed.
• Support use of the colposcope and medical care, provide advocacy for patient/family, ensure patient-centered service.
• Maintain DNA decontamination standards between forensic cases (cleaning).
• Assist patients and liaise with other agencies regarding historic case management.

Skills

Vulnerable adults/children experience

IT literate

Administration experience

Tools

Excel

Job description

Mountain Healthcare are recruiting an Administrator/Crisis Worker for the Horizon SARC in Birmingham to support victims of sexual assault and their families.

The role blends administrative duties with frontline advocacy, including telephone information, preparing patients for forensic examinations, coordinating with other agencies, and ensuring confidentiality and safeguarding. A UK driving licence is required; travel may be needed.