Criminal Justice Service Administrator & Data Coordinator

The Methodist Church in Britain; Stoke-on-Trent; Presencial; GBP 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

28 days annual leave

Birthday off

Enhanced parental leave

Volunteer leave

Pension scheme

Blue Light Card discounts

Flexible working & wellbeing support

Refer a Friend bonus

Descripción de la vacante

WithYou is seeking a Service Administrator to support the Criminal Justice team within its community drug and alcohol service. The role involves administrative duties, keeping client-journey trackers up to date, answering the dedicated Criminal Justice phone line, and coordinating prescription printing for clients engaged in the Criminal Justice pathway.

You will work closely with prisons, custody suites and probation services to facilitate information sharing and ensure accurate data records,

Formación

• Experience of providing administrative support in a busy environment.
• Enhanced DBS check, where applicable.
• Three years of references.

Responsabilidades

• Manage trackers that monitor client journeys through community support.
• Handle calls on the dedicated Criminal Justice phone line, including referrals direct from courts.
• Assist with printing and coordinating prescriptions for clients on the Criminal Justice pathway.
• Work with prisons, custody suites and probation services to support information sharing.
• Maintain accurate data records.
• Provide front-of-house duties, including meeting and greeting.
• Assist with the main service phone line.

Conocimientos

Attention to detail

IT skills

Database management

Maths

English

Analytical skills

Communication

Time management

Teamwork

Herramientas

MS Office

Descripción del empleo

WithYou is seeking a Service Administrator to support the Criminal Justice team within its community drug and alcohol service. The role involves administrative duties, keeping client-journey trackers up to date, answering the dedicated Criminal Justice phone line, and coordinating prescription printing for clients engaged in the Criminal Justice pathway.

You will work closely with prisons, custody suites and probation services to facilitate information sharing and ensure accurate data records,