Service Administrator Ref:0170ZS

The Methodist Church in Britain; Greater London; Sur place; GBP 21 000 - 27 000; Plein temps

Résumé du poste

WithYou in Lambeth is seeking an Administrator to support a community drug and alcohol service led by South London and Maudsley NHS Foundation Trust. You will handle referrals, maintain records, process assessments, minutes, and support criminal justice administration while greeting clients and aiding team communications.

Prior healthcare administration and substance use experience are essential. The role is full-time (37.5 hours per week) in a fast-paced environment, requiring strong

Qualifications

• Must have good organisation and time management.
• Ability to communicate effectively with a wide range of people.
• Skilled in data entry and management.
• Good analytical skills with attention to detail.
• Intermediate or higher-level IT skills.
• Ability to work collaboratively in a team.

Responsabilités

• Managing referrals.
• Maintaining accurate records and data quality.
• Processing assessments.
• Providing criminal justice administrative support.
• Minuting meetings.
• Greeting clients.
• Supporting team communications.

Connaissances

Organisation & time management

Effective communication

Data entry & management

Analytical skills

IT skills

Team collaboration

Description du poste

Administrator role supporting a community drug and alcohol service in Lambeth, run by the charity WithYou with South London and Maudsley NHS Foundation Trust as lead provider. The work covers referrals, records, meeting minutes, team communications and criminal justice administration, keeping a high-volume service running. Full-time at 37.5 hours a week, the post is varied and fast-paced and suits someone comfortable dealing with many different people. Prior healthcare administration and substance use experience are essential.

What the job involves

• Managing referrals
• Maintaining accurate records and data quality
• Processing assessments
• Providing criminal justice administrative support
• Minuting meetings
• Greeting clients
• Supporting team communications

Experience

• Previous administration experience in a healthcare setting
• Experience working in a busy workplace environment
• Experience working in substance use

Skills & knowledge

• Good organisation and time management
• Ability to communicate effectively with a wide range of people
• Skilled in data entry and management
• Good analytical skills with an eye for detail
• Intermediate or higher-level IT skills
• Ability to work collaboratively in a team

Other

• Organised and reliable
• Commitment to supporting vulnerable individuals
• Positive, engaging approach to clients and key stakeholders