Criminal Justice Housing Support Coordinator - Hybrid

Thirteen; North East; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Salary £35,005 p.a.

Annual leave 28-31 days + birthday

Pension up to 17%

Simply Health

T’dar discounts

Buy/sell annual leave

Job summary

Thirteen Group is seeking a Housing Support Co-ordinator (Criminal Justice) to support people leaving custody across the Durham region on a fixed term contract until July 2027. The role forms part of Resettle North East and focuses on securing accommodation and rebuilding independence.

You will work across community and custodial settings, with some home-working, manage caseloads, offer housing guidance, and coordinate with prisons, probation services, local authorities and partner agencies to

Qualifications

• Positive, resilient approach and ability to support people with complex needs, housing challenges or offending histories.
• Knowledge of the criminal justice system, local housing options and support services.
• Excellent communication and relationship-building skills with the ability to de-escalate challenging behaviour.
• Proficient IT use (Microsoft apps) and ability to manage caseloads on digital systems.
• Full UK driving licence and willingness to travel across the Durham region.

Responsibilities

• Work with individuals in custody and the community to overcome housing instability, resettlement and homelessness.
• Manage your own caseload and provide clear advice and supportive plans to help secure a home.
• Provide housing, tenancy responsibilities and independent living guidance.
• Assess needs, identify risks and safeguarding concerns, and connect with the right specialist help.
• Collaborate with prisons, probation services, local authorities and partner agencies to plan releases and secure suitable accommodation.
• Run one-to-one sessions and group activities to build life skills and confidence.
• Maintain accurate digital records and KPIs set by the Ministry of Justice.

Job description

Thirteen Group is seeking a Housing Support Co-ordinator (Criminal Justice) to support people leaving custody across the Durham region on a fixed term contract until July 2027. The role forms part of Resettle North East and focuses on securing accommodation and rebuilding independence.

You will work across community and custodial settings, with some home-working, manage caseloads, offer housing guidance, and coordinate with prisons, probation services, local authorities and partner agencies to