Housing Support Co-ordinator (Criminal Justice)

Thirteen; Tees Valley; Hybrid; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Salary - £35,005 per annum

Annual leave 28–31 days + birthday

Pension – up to 17% contributions

Simply Health health support services

T’dar discounts platform

Buy/sell annual leave

Job summary

Thirteen Group is recruiting a Housing Support Co-ordinator (Criminal Justice) on a fixed-term contract across the Tees Valley. The role supports people leaving custody to secure housing, rebuild independence and move forward with their lives.

Work blends community and custodial settings, with some opportunities to work from home. The role is part of Resettle North East, funded by the Ministry of Justice, with a salary of £35,005 per annum and a comprehensive benefits package.

Qualifications

• You’ll need strong communication skills and the ability to build positive relationships.
• Experience or knowledge of the criminal justice system and housing options is advantageous.
• Ability to stay calm and support people with complex needs in challenging situations.

Responsibilities

• Work with individuals in custody and in the community to address housing instability, resettlement and homelessness.
• Manage your caseload and develop clear, practical support plans to secure accommodation.
• Provide advice on housing, tenancy responsibilities and independent living.
• Assess needs, identify risks and safeguarding concerns, and connect clients with appropriate specialist support.
• Collaborate with prisons, probation services, local authorities and partner agencies to plan releases and secure suitable housing.
• Run one-to-one sessions and group activities to build life skills and confidence.
• Keep accurate digital records and meet Ministry of Justice KPIs.

Skills

Communication skills

Relationship-building

De-escalation techniques

Job description

Join us as a Housing Support Co-ordinator (Criminal Justice) at Thirteen Group

Thirteen Group is on the lookout for a Housing Support Co-ordinator (Criminal Justice) on a fixed term contract until July 2027 based across the Tees Valley region

Internally named Accommodation Support Worker, this role is part of Resettle North Eastservice which is led by Thirteen and funded by the Ministry of Justice. The scheme supports people leaving custody to find secure accommodation, rebuild independence and create positive futures. We know that stable housing plays a vital role in reducing homelessness and helping people move forward with their lives.

If you’re passionate about people, thrive on building relationships, and want to make a genuine difference in their community, we want to hear from you.

This role requires a blend of work in the community and within custodial settings across the Tees Valley region, as well as some opportunities to work from home.

Thirteen Benefits:

• Salary - £35,005 per annum
• Annual leave – starting at 28 days and rising to 31 days after three years, a day off for your birthday, plus bank holidays.
• Pension – up to 17% contributions (flexible contribution rates of up to 7% colleague and up to 10% employer).
• Simply Health – save money on common health expenses and get access to health and wellbeing support services.
• T’dar – our Discount and Reward platform giving you huge savings on everyday brands.
• Opportunities to buy and sell annual leave.

Key Responsibilities:

• Work with individuals in custody and the community, helping them overcome barriers such as housing instability, resettlement and homelessness.
• Manage your own caseload and give people clear advice and develop support plans to help them find and keep a home.
• Provide advice on housing, tenancy responsibilities and independent living.
• Assess what each person needs, spot any risks and safeguarding concerns early and connect them with the right specialist help.
• Work closely with prisons, probation services, local authorities and partner agencies to plan for releases and secure accommodation that fits needs.
• Run one-to-one sessions and group activities to build life skills and confidence.
• Keep accurate digital records and maintain KPIs set by the Ministry of Justice.

About You:

• You’ll have a positive, resilient approach and feel confident supporting people with complex needs, housing challenges or offending histories.
• Ideally, you’ll have knowledge of the criminal justice system, local housing options and support services
• Great communication and relationship-building skills, with the ability to stay calm in tough moments and know how to de-esc… (Note: The response truncated due to character limits.)