Crime Analyst

Manchester Arndale; Corby; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

OCS UK & Ireland is recruiting a Crime Analyst to collate investigations into prolific offenders and organised criminal groups for client sites. You will support police investigations, maintain strong client relationships, and collaborate with national colleagues to improve loss prevention outcomes.

You will handle CCTV review, data management, and intelligence dissemination while promoting safe working practices and adherence to procedures across sites.

Qualifications

• SIA CCTV Licence - Essential.
• Demonstrates excellent customer service and client engagement.
• Strong organisational skills and ability to manage workload independently.
• Accurate documentation and data management.
• Ability to prioritise and manage tasks effectively.
• Strong communication and people skills.
• Proficient in Excel, Outlook and Word.
• Understanding of disciplinaries, performance reviews, attendance, RTW and appraisals.
• Strong understanding of policing and crime‑related procedures.
• Proven background in investigative work.
• Ability to use new systems, CCTV platforms and intelligence tools (e.g., Auror).
• Can‑do attitude and ability to work in a fast‑paced environment.

Responsibilities

• Build investigations into prolific offenders and organised crime groups targeting client sites.
• Assist client LP teams with incidents, concerns, and evidence.
• Support internal investigations when required.
• Provide intelligence and data to Crime Prevention Officers, Store Detectives, Regional Managers, and clients.
• Disseminate intelligence bulletins to frontline officers (deter‑not‑detain).
• Review, download and manage CCTV for all investigations.
• Supply police with intelligence, CCTV, and evidence.
• Assist stores with improving security measures.
• Work with client leads on ANPR, facial recognition and other crime‑prevention projects.
• Work jointly with the Control Room team when required.
• Promote safe working practices, maintain workspace cleanliness, ensure building security and visitor management.
• Create a professional working environment and complete tasks efficiently, following procedures and legislation.
• Implement action plans, monitor KPIs, and ensure improvements are sustained.
• Keep teams updated on operational changes and ensure adoption across sites.

Skills

Customer service

Client engagement

Organisational skills

Data management

Task prioritisation

Communication

Excel

Outlook

Word

Investigative work

People skills

Tools

Auror

CCTV platforms

Job description

About The Role:

DAYS OF WORKING - Monday - Friday 09:00 - 18:00

Morrisons Crime Hub is an award winning department looking for people to join our growing team. Crime Analysts are responsible for collating and building investigations into prolific repeat offenders and organised criminal gangs targeting our clients sites. Crime Analysts are required to support the police with ongoing investigations and work in partnership with our client on loss prevention matters. The successful candidate will hold and maintain positive customer and supplier relationships, drive business growth, and strongly collaborate with national colleagues, central functions and the senior leadership team to deliver a positive, proactive and progressive environment.

Roles and Responsibilities

• Build investigations into prolific offenders and organised crime groups targeting client sites.
• Assist client LP teams with incidents, concerns, and evidence.
• Support internal investigations when required.
• Provide intelligence and data to Crime Prevention Officers, Store Detectives, Regional Managers, and clients.
• Disseminate intelligence bulletins to frontline officers (deter‑not‑detain).
• Review, download and manage CCTV for all investigations.
• Supply police with intelligence, CCTV, and evidence.
• Assist stores with improving security measures.
• Work with client leads on ANPR, facial recognition and other crime‑prevention projects.
• Work jointly with the Control Room team when required.
• Promote safe working practices, maintain workspace cleanliness, ensure building security and visitor management.
• Create a professional working environment and complete tasks efficiently, following procedures and legislation.
• Implement action plans, monitor KPIs, and ensure improvements are sustained.
• Keep teams updated on operational changes and ensure adoption across sites.

Experience and Candidate Requirements

• SIA CCTV Licence - Essential
• Demonstrates excellent customer service and client engagement.
• Strong organisational skills and ability to manage workload independently.
• Accurate documentation and data management.
• Ability to prioritise and manage tasks effectively.
• Strong communication and people skills.
• Proficient in Excel, Outlook and Word.
• Understanding of disciplinaries, performance reviews, attendance, RTW and appraisals.
• Strong understanding of policing and crime‑related procedures.
• Proven background in investigative work.
• Ability to use new systems, CCTV platforms and intelligence tools (e.g., Auror).
• Can‑do attitude and ability to work in a fast‑paced, evolving environment.
• Strong problem‑solving and operational thinking.
• Understanding of risk assessments and safe working practices.

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.