Crime Analytics & Intelligence Lead

Manchester Arndale; Corby; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

OCS UK & Ireland is recruiting a Crime Analyst to collate investigations into prolific offenders and organised criminal groups for client sites. You will support police investigations, maintain strong client relationships, and collaborate with national colleagues to improve loss prevention outcomes.

You will handle CCTV review, data management, and intelligence dissemination while promoting safe working practices and adherence to procedures across sites.

Qualifications

• SIA CCTV Licence - Essential.
• Demonstrates excellent customer service and client engagement.
• Strong organisational skills and ability to manage workload independently.
• Accurate documentation and data management.
• Ability to prioritise and manage tasks effectively.
• Strong communication and people skills.
• Proficient in Excel, Outlook and Word.
• Understanding of disciplinaries, performance reviews, attendance, RTW and appraisals.
• Strong understanding of policing and crime‑related procedures.
• Proven background in investigative work.
• Ability to use new systems, CCTV platforms and intelligence tools (e.g., Auror).
• Can‑do attitude and ability to work in a fast‑paced environment.

Responsibilities

• Build investigations into prolific offenders and organised crime groups targeting client sites.
• Assist client LP teams with incidents, concerns, and evidence.
• Support internal investigations when required.
• Provide intelligence and data to Crime Prevention Officers, Store Detectives, Regional Managers, and clients.
• Disseminate intelligence bulletins to frontline officers (deter‑not‑detain).
• Review, download and manage CCTV for all investigations.
• Supply police with intelligence, CCTV, and evidence.
• Assist stores with improving security measures.
• Work with client leads on ANPR, facial recognition and other crime‑prevention projects.
• Work jointly with the Control Room team when required.
• Promote safe working practices, maintain workspace cleanliness, ensure building security and visitor management.
• Create a professional working environment and complete tasks efficiently, following procedures and legislation.
• Implement action plans, monitor KPIs, and ensure improvements are sustained.
• Keep teams updated on operational changes and ensure adoption across sites.

Skills

Customer service

Client engagement

Organisational skills

Data management

Task prioritisation

Communication

Excel

Outlook

Word

Investigative work

People skills

Tools

Auror

CCTV platforms

Job description

OCS UK & Ireland is recruiting a Crime Analyst to collate investigations into prolific offenders and organised criminal groups for client sites. You will support police investigations, maintain strong client relationships, and collaborate with national colleagues to improve loss prevention outcomes.

You will handle CCTV review, data management, and intelligence dissemination while promoting safe working practices and adherence to procedures across sites.