Crematorium Care & Operations Assistant

Life Services Group; Brighton; Híbrido; GBP 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual leave

Bonus scheme

Pension

Life assurance

Employee assistance

Training & development

On-site parking

Staff discounts

Eyecare support

Descripción de la vacante

The Downs Crematorium in Brighton is seeking a Crematorium Assistant to support chapel services, maintain the grounds, manage bookings and handle administrative duties. The role is 40 hours per week, on a 12 months fixed-term contract, and you will work in a compassionate, multi-skilled team.

CMG, part of the Dignity Group, emphasises dignified service to families. You will greet families, assist with interments and memorial inquiries, follow health and safety regulations, and benefit from a

Formación

• Compassionate and attentive to families.
• Able to perform manual tasks and grounds maintenance.
• Experience in customer-facing roles preferred.

Responsabilidades

• Support chapel services, including setting up seating and AV equipment, and greeting families.
• Assist with witness interments or ashes scatterings with sensitivity.
• Maintain crematorium grounds and memorial areas.
• Assist families with memorial enquiries and provide guidance.
• Manage service bookings, keep records, and handle invoicing.
• Respond to telephone and email enquiries professionally.
• Adhere to health and safety regulations and report hazards.

Conocimientos

Interpersonal skills

Empathy

Physical fitness

IT literacy

Customer service experience

Herramientas

Booking software

Descripción del empleo

The Downs Crematorium in Brighton is seeking a Crematorium Assistant to support chapel services, maintain the grounds, manage bookings and handle administrative duties. The role is 40 hours per week, on a 12 months fixed-term contract, and you will work in a compassionate, multi-skilled team.

CMG, part of the Dignity Group, emphasises dignified service to families. You will greet families, assist with interments and memorial inquiries, follow health and safety regulations, and benefit from a