Credit Controller

Zenith Advisory Partners Ltd; Lancashire; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Study support after probation

30 days annual leave incl bank hols

Company pension

Life assurance

Health benefit platform

Job summary

Zenith Advisory Partners Ltd in Lancashire near Blackburn is seeking a proactive Credit Controller to join our finance team. You will manage customer accounts, process payments, maintain ledgers, and perform reconciliations, credit checks and overdue debt collections.

The role offers salary up to £32,000, study support after probation, 30 days annual leave including bank holidays, pension, life assurance and access to a health benefits platform. This is an office-based position.

Qualifications

• Minimum 3 years’ experience in Credit Control, with proven experience chasing aged balances.
• Ability to establish and follow robust controls and procedures.
• Excellent written and verbal communication, highly organised with deadlines.

Responsibilities

• Process daily customer payments accurately and record transactions.
• Maintain accurate customer sales ledger accounts.
• Prepare and issue invoices and credit notes within the required timeframes.
• Reconcile merchant statements and monitor daily transaction reports to ensure all sales and refunds across B2C channels are recorded promptly and accurately.
• Provide support to the sales team in managing customer accounts and resolving sales ledger queries.
• Prepare and distribute monthly statements to all customers holding credit accounts.
• Monitor customer credit limits and account activity in accordance with the company’s credit insurance requirements.
• Carry out credit checks and appropriate due diligence for new customer accounts.
• Work collaboratively with the sales and customer service teams to investigate and resolve billing discrepancies and account-related queries.
• Identify overdue payments, slow-paying customers and potential credit risks, escalating concerns where necessary.
• Complete credit card reconciliations and investigate any discrepancies identified.
• Undertake additional finance and administrative duties as required by the business.

Skills

Credit control experience

Organisational skills

Communication skills

Attention to detail

Proactive

Multi-tasking

MS Office

Tools

Microsoft Office

Job description

Overview

Zenith Advisory Partners are working with an expanding business near Blackburn that are seeking a proactive Credit Controller to join their finance team.

You will be managing customer accounts, processing payments, maintaining accurate sales ledgers, and overseeing reconciliations, credit checks and overdue debt.

The ideal candidate will have at least three years’ credit control experience, strong organisational and communication skills, and excellent attention to detail.

Salary up to £32,000, plus study support, career progression opportunities, 30 days’ annual leave including bank holidays, company pension, life assurance and access to a health benefits platform.

Please note: This role is office based

Key Responsibilities

• Process daily customer payments accurately and ensure transactions are recorded correctly.
• Maintain accurate and up-to-date customer sales ledger accounts.
• Prepare and issue customer invoices and credit notes within the required timeframes.
• Reconcile merchant statements and monitor daily transaction reports to ensure all sales and refunds across B2C channels are recorded promptly and accurately.
• Provide support to the sales team in managing customer accounts and resolving sales ledger queries.
• Prepare and distribute monthly statements to all customers holding credit accounts.
• Monitor customer credit limits and account activity in accordance with the company’s credit insurance requirements.
• Carry out credit checks and appropriate due diligence for new customer accounts.
• Work collaboratively with the sales and customer service teams to investigate and resolve billing discrepancies and account-related queries.
• Identify overdue payments, slow-paying customers and potential credit risks, escalating concerns where necessary.
• Complete credit card reconciliations and investigate any discrepancies identified.
• Undertake additional finance and administrative duties as required by the business.

Skills & Experience Required

• Minimum 3 years’ experience in Credit Control, with proven experience chasing aged
• A proactive and self-motivated individual with a strong work ethic and the ability to take responsibility for tasks and deliver results.
• Proven ability to establish, maintain and follow robust controls and procedures.
• Excellent communication and interpersonal skills, with strong written and verbal abilities.
• Highly organised, with the ability to manage multiple priorities and meet deadlines effectively.
• Confident and proficient in using a wide range of IT systems and applications, including Microsoft Office.

What's on Offer

• Salary up to £32,000, depending on experience.
• Study support (after probation)
• Opportunities to progress
• 30 days of annual leave (including bank holidays) (will rise with service)
• Company pension
• Life assurance
• Health benefit platform