Finance Assistant / Credit Control Accounts Administrator

AWD online; Leeds; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Birthday day off

Free parking

On-site canteen

Employee discount platform

Employee Assistance Programme

Qualification support

Refer a friend incentive

Cycle to Work scheme

Continuous professional development

Job summary

AWD online is recruiting a Finance Assistant / Credit Control Accounts Administrator in Leeds for a full-time, permanent role. You will support credit control, customer accounts and payment processing, with opportunities to learn across reporting, forecasting, invoicing and process improvements within the finance team.

The role emphasizes accuracy, strong communication, and a proactive approach to enable timely payments and customer satisfaction.

Qualifications

• Excellent attention to detail.
• Excellent communication skills.
• Motivated team player with a desire to learn and contribute in a flexible, dynamic environment.
• GCSE Grade C (or equivalent) in English and Maths.

Responsibilities

• Contact external customers to support timely receipt of payments.
• Process payments received accurately.
• Investigate and resolve customer account queries.
• Process refunds in line with departmental procedures.
• Forecast expected collections for the month ahead.
• Run system reports and complete follow-up procedures.
• Maintain spreadsheets and support departmental improvement and development.
• Set up customer accounts and complete credit checks for private accounts.
• Raise block bill invoices, invoices and credit notes.
• Provide colleague support, absence cover and training when required.
• Update standard operating procedures when processes change.
• Support project work and ongoing improvement across finance.

Skills

Attention to detail

Communication skills

Team player

Education

GCSE English & Maths

Tools

Excel (VLOOKUP)

Pivot Tables

Job description

Finance Assistant / Credit Control Accounts Administrator

Build a finance career in a varied permanent role supporting credit control, customer accounts and payment processing. This opportunity suits a motivated team player with strong attention to detail, communication skills and a desire to learn.

If you’ve also worked in the following roles, we’d also like to hear from you: Accounts Assistant, Finance Administrator, Accounts Clerk, Finance Officer, Accounts Receivable Assistant, Accounts Receivable Administrator, Credit Controller, Sales Ledger Clerk, Credit Control Administrator

Benefits include a birthday day off, free parking

SALARY: Competitive + Benefits

LOCATION: Leeds, West Yorkshire

JOB TYPE: Full-Time, Permanent

JOB OVERVIEW

An excellent opportunity is available to build a career in finance within a supportive team, with scope to learn varied credit control and accounts administration.

The Finance Assistant / Credit Control Accounts Administrator will help keep customer accounts accurate, payments moving and queries resolved while contributing to a positive customer experience.

Working closely with colleagues, the Finance Assistant / Credit Control Accounts Administrator will support reporting, forecasting, invoicing and process improvements across the department.

The Finance Assistant / Credit Control Accounts Administrator will also assist with training, procedure updates, project work and team cover as required.

DUTIES

Your duties as the Finance Assistant / Credit Control Accounts Administrator include:

• Customer Payment Liaison: Contact external customers to support timely receipt of payments
• Incoming Funds Processing: Process payments received accurately
• Account Query Resolution: Investigate and resolve customer account queries
• Customer Refunds: Process refunds in line with departmental procedures
• Cash Collection Forecasting: Forecast expected collections for the month ahead
• System Reporting and Actions: Run system reports and complete relevant follow-up procedures
• Spreadsheet Updates: Maintain spreadsheets and support departmental improvement and development
• Customer Account Setup: Set up customer accounts and complete credit checks for private accounts
• Billing and Adjustments: Raise block bill invoices, invoices and credit notes
• Team Support and Training: Provide colleague support, absence cover and training when required
• SOP Updates: Update standard operating procedures when processes change
• Projects and Continuous Improvement: Support project work, ad-hoc tasks and ongoing improvement across finance

CANDIDATE REQUIREMENTS

ESSENTIAL

• Excellent attention to detail
• Excellent communication skills
• Motivated team player with a desire to learn and contribute in a flexible, dynamic environment
• GCSE Grade C (or equivalent) in English and Maths

DESIRABLE

• Microsoft Excel skills including VLOOKUPs and pivot tables

BENEFITS

• Competitive salary
• Incremental holiday allowance rising with service
• Birthday day off
• Free parking
• On-site canteen
• Employee discount platform
• Employee Assistance Programme
• Qualification support
• Refer a friend incentive
• Cycle to Work scheme
• Continuous professional development plans with internal and external training and courses available

JOB REF: AWDO-P15260