Credit Hire Claims Handler (Home

Aston Charles; Ipswich; Remote; GBP 35,000; Full time

Job summary

An innovative Insurtech company is seeking a motivated individual to handle Credit Hire claims in a fully remote role. You will be part of a supportive team, utilizing state-of-the-art technology to enhance customer service and solve problems effectively. With a generous salary and opportunities for professional growth, this position is perfect for those looking to make a significant impact in the insurance industry. Join a company that is transforming the claims landscape and offers a friendly environment where your contributions are valued and rewarded.

Benefits

Support towards professional qualifications

Top of the range Apple MacBook

Friendly team environment

Qualifications

• Previous experience in Credit Hire claims is essential.
• Self-motivated with excellent task-management skills.

Responsibilities

• Handle Credit Hire claims focusing on customer service.
• Work independently while maintaining communication with stakeholders.

Skills

Customer Service

Problem-Solving

Task Management

Empathy

Education

Experience in Credit Hire Claims

Experience in Insurance Environment

Tools

Apple MacBook

Job description

A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!

This ‘Third Party Administrator – with a difference’ is the brainchild of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.

This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.

Key Responsibilities:

1. Handle Credit Hire claims with a focus on customer service and problem-solving.
2. Work independently in a home-based environment while maintaining excellent communication with stakeholders.
3. Build rapport and demonstrate empathy during difficult conversations.

Qualifications:

1. Previous experience within Credit Hire claims.
2. Experience in an insurance company environment, or via delegated authority at a loss adjusting firm or Third-Party Administrator (TPA).
3. Excellent task-management skills and a self-motivated attitude.

You will receive a generous basic salary up to £35K per annum, together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!