Credit Controller (Temporary)

Get Recruited; Macclesfield; On-site; GBP 17,000 - 24,000; Full time

Job summary

Get Recruited in Macclesfield is seeking a Credit Controller (Temporary) to take ownership of a large customer ledger, maximise cash collection and reduce overdue debt. You will contact customers by phone and email to chase payments and maintain accurate records.

The role demands proven credit control experience, strong negotiation skills, and the ability to work to tight KPIs. Immediate start available in a fast-paced finance team.

Qualifications

• Previous experience in credit control or debt collection.
• Proven ability to chase overdue payments and manage aged debt.
• Strong communication and negotiation skills with customers.
• Track record of meeting cash collection targets and KPIs.

Responsibilities

• Manage an extensive customer ledger and collect debts within terms.
• Contact customers by phone and email to chase payments.
• Build relationships to encourage prompt payment and resolve queries.
• Escalate potential risks and monitor accounts against KPIs.
• Maintain accurate records of communications and collection activity.

Skills

Credit control

Debt collection

KPIs

Communication

Negotiation

Job description

CREDIT CONTROLLER (TEMPORARY)
MACCLESFIELD, CHESHIRE
£14.77 PER HOUR + IMMEDIATE START
TEMPORARY CONTRACT

THE OPPORTUNITY:
We're partnering with a well-established and growing business in Macclesfield that is looking to recruit an experienced Credit Controller to join its successful finance team.
The successful Credit Controller will take ownership of an extensive customer ledger, focusing on maximising cash collection, reducing outstanding debt and managing customer relationships.
You'll be joining an established team within a fast-paced business that boasts and impressive portfolio of clients, where you'll have the opportunity to make a real impact on cash flow and financial performance.

THE CREDIT CONTROLLER ROLE:

• Managing an extensive customer ledger, ensuring outstanding debts are collected efficiently and within agreed payment terms
• Proactively contacting customers by telephone and email to chase overdue payments and reduce aged debt
• Building strong relationships with customers to encourage prompt payment and resolve outstanding queries
• Handling challenging conversations with customers professionally and confidently to secure payment commitments
• Monitoring customer accounts, identifying overdue balances and escalating potential financial risks
• Investigating and resolving payment discrepancies, outstanding invoices and customer account queries
• Working towards strict cash collection targets, SLAs and KPIs to support the achievement of financial objectives
• Maintaining accurate records of customer communications, payment arrangements and collection activity
• Liaising with internal departments to resolve disputes and ensure outstanding balances are collected
• Supporting the wider credit control team with debt reduction initiatives and improvements to collection processes

THE PERSON:

• Previous experience within a Credit Controller, Collections Advisor or Debt Recovery role within an office-based or call centre/contact centre environment
• Proven experience managing customer ledgers and proactively chasing outstanding payments
• Confident making high volumes of outbound calls and handling difficult conversations with customers
• Strong understanding of credit control processes, cash collection and debt reduction
• Results-driven with experience working towards KPIs, targets and strict deadlines
• Experience working with computerised accounting software would be advantageous
• Excellent communication and negotiation skills with the ability to build rapport quickly
• Strong IT skills, numeracy and attention to detail
• Highly organised with the ability to manage competing priorities and work effectively under pressure
• Resilient, proactive and confident when dealing with challenging customer situations
• Available to start immediately or at very short notice following a video interview is essential

TO APPLY:
Please send your CV for the Credit Controller role via the advert for immediate consideration.
INTERVIEWS ARE BEING ARRANGED FOR SUITABLE CANDIDATES.

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