Credit Controller

Get Recruited group; Catterick Garrison; Hybrid; GBP 27,000 - 30,000; Full time

Job summary

Get Recruited Group is recruiting a Credit Controller in Catterick Garrison. The role starts in the office, with after probation one day of home working, and hours Mon-Thu 8.30am–5pm, Fri 8.30am–2pm.

Salary £27,000 to £29,500 with great benefits, and clear progression into broader finance duties. The successful candidate will manage the aged debt ledger, collect outstanding payments, allocate cash and handle customer queries.

Qualifications

• Experience in credit control, debt collection or finance administration.
• Ability to contact customers by telephone and email.
• Willingness to develop broader accounting duties.
• Strong communication skills for challenging conversations.

Responsibilities

• Taking responsibility for managing the aged debt ledger and collecting outstanding balances.
• Contacting customers by telephone and email regarding overdue invoices.
• Investigating and resolving invoice queries and disputes to minimise payment delays.
• Processing incoming payments and allocating cash to customer accounts.
• Processing new credit account applications and completing credit checks.
• Assessing customer creditworthiness and setting/monitoring credit limits.
• Monitoring credit insurance limits against balances.
• Maintaining accurate customer account information and aged debtor ledger.
• Producing regular aged debt and balance reports for management.
• Collaborating with internal teams to resolve queries and improve collection times.
• Assisting with month-end processes and broader finance activities.

Skills

Credit control

Debt collection

Finance administration

Customer communication

Job description

CREDIT CONTROLLER

CATTERICK (AFTER PROBATION 1 DAY WORK FROM HOME)

MON - THURS 8.30am to 5pm, FRI 8.30 to 2pm

£27,000 to £29,500 + GREAT BENEFITS

THE OPPORTUNITY:

We're partnering with a well-established and growing business that is looking to recruit an experienced Credit Controller to join their finance team.

This is a fantastic opportunity for someone with previous Credit Control, Debt Collection or Finance Administration experience who is looking for a role that offers genuine development beyond traditional credit control.

Initially, the role will focus on taking ownership of the aged debt ledger, collecting outstanding payments, allocating cash and resolving customer queries. As you develop within the position, you'll be cross-trained across wider accounting responsibilities including month-end processes, journals, fixed assets and financial reporting, providing an excellent opportunity to broaden your finance experience.

THE CREDIT CONTROLLER ROLE:

• Taking responsibility for managing the aged debt ledger and proactively collecting outstanding customer balances
• Contacting customers by telephone and email regarding overdue invoices whilst maintaining strong customer relationships
• Investigating and resolving invoice queries and disputes to minimise delays in receiving payment
• Processing incoming payments and accurately allocating cash against customer accounts
• Processing new credit account applications and completing appropriate credit checks
• Assessing customer creditworthiness and supporting the setting and management of credit limits
• Monitoring credit insurance limits against customer balances to ensure appropriate levels of cover are maintained
• Maintaining accurate customer account information and ensuring the aged debtor ledger is kept up to date
• Producing regular aged debt and outstanding balance reports for the management team
• Working closely with internal departments to resolve account queries and improve collection times
• Supporting the Management Accountant with month-end processes as your experience within the role develops
• Assisting with maintaining the fixed asset register, depreciation and posting month-end journals
• Supporting sales reporting, analysis and other wider finance activities

THE PERSON:

• Current or previous experience within a Credit Controller, Credit Control Assistant, Accounts Receivable, Debt Collection, Finance Assistant or similar role
• Confident managing outstanding debt and communicating with customers by telephone and email
• Strong communication skills with the ability to have challenging conversations professionally and diplomatically
• Experience allocating customer payments and maintaining accurate account records
• Experience handling and resolving invoice or payment queries
• Previous exposure to credit checks, credit limits or credit insurance would be advantageous, but is not essential
• A genuine interest in developing broader accounting and finance experience beyond Credit Control

We are an equal opportunities employer