Credit Controller - Temp 8 - 12 Weeks

Quality Personnel; Milton Keynes; On-site; GBP 21,000 - 25,000; Full time

Job summary

Quality Personnel in Milton Keynes is recruiting a Credit Controller on a temporary basis for 8-12 weeks. The role focuses on managing aged debt, negotiating payments, and maintaining strong customer relationships.

You will work closely with the Financial Controller and the finance team to control cash flow, perform credit checks, and ensure accurate accounting of overdue balances. Previous credit control or accounts receivable experience is required.

Qualifications

• At least 1 year's experience in Credit Control or Accounts Receivable.
• Proficient in Microsoft Excel and Word.
• Excellent verbal and written communication skills.
• Ability to negotiate and establish repayment plans.
• Attention to detail and accuracy.

Responsibilities

• Proactively manage aged debt and reduce outstanding balances.
• Contact customers via phone, email and letter to collect payment.
• Negotiate payment terms and set up plans where needed.
• Reconcile customer accounts and ensure accurate debt positions.
• Provide cover for colleagues when required.

Skills

Credit control

Accounts receivable

Communication skills

Negotiation

Education

GCSE Maths and English (desirable)

Tools

Microsoft Excel

Microsoft Word

Job description

Milton Keynes | Temp 8 - 12 weeks

Are you an experienced Credit Controller looking for your next opportunity with a company where you can develop your skills and build a long-term career?

We are currently recruiting for a Credit Controller to join a well-established business in Milton Keynes.

This is an excellent opportunity for someone with a background in credit control or accounts receivable who enjoys building customer relationships, resolving queries and taking ownership of their accounts.

The opportunity

£15.38-£17.95 per hour, depending on skills and experience

Temp 8 - 12 weeks

Office-based

Milton Keynes location

Opportunity to develop your credit control and wider finance skill set

Supportive finance team and a business offering long-term career potential

About the role

Working closely with the Financial Controller, you will be responsible for managing an assigned portfolio of accounts and ensuring outstanding debt is effectively controlled and collected.

Your responsibilities will include:

• Proactively managing aged debt and reducing outstanding balances.
• Contacting customers by telephone, email and letter to negotiate payment of overdue invoices.
• Negotiating payment plans and agreeing appropriate repayment arrangements where required.
• Reconciling customer accounts to establish accurate debt positions.
• Placing accounts on hold when agreed credit limits are exceeded.
• Identifying and allocating customer payments accurately and within agreed timescales.
• Responding promptly and professionally to customer account queries.
• Investigating invoice discrepancies and ensuring required corrections are communicated to the relevant teams
• Conducting credit reviews and recommending appropriate credit limits for new and existing customers.
• Providing advice to Customer Service and Order Processing teams regarding customers with low credit limits or previous bad debt.
• Communicating information regarding bad debtors to relevant clients and representatives and working collaboratively on repayment plans.
• Ensuring credit memos are processed accurately and within company guidelines.
• Managing cash allocation and lockbox activities.
• Reviewing accounts on hold daily and releasing accounts where appropriate.
• Setting up new customer accounts and ensuring all information is accurate and complete.
• Providing cover for colleagues when required.
• Supporting adhoc finance projects and other duties as directed by the Financial Controller.

About you

We are looking for someone who has:

• At least 1 year's experience in Credit Control, Accounts Receivable or a similar finance role.
• Good working knowledge of Microsoft Excel and Word.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy.
• Good problem-solving skills.
• The ability to negotiate confidently and professionally with customers.
• A proactive approach to managing outstanding debt.
• The ability to prioritise effectively and adapt to changing workloads.
• A professional and customer-focused approach.
• GCSEs including Maths and English (Grade C/4 or above) are desirable.

Please note due to the volume of applications we receive you will only be contacted if we are progressing your application