Credit Controller - Temp 8 - 12 weeks

Quality Personnel Services Limited; Milton Keynes; On-site; GBP 21,000 - 25,000; Full time

Job summary

Quality Personnel Services Limited in Milton Keynes is seeking an experienced Credit Controller for a temporary 8–12 week assignment. You will manage an assigned portfolio, chase overdue payments, negotiate plans and maintain accurate debt positions.

You will work closely with the Financial Controller, develop credit control skills, and support ad-hoc finance projects. Office-based role with strong emphasis on customer communication.

Qualifications

• Experience in Credit Control, Accounts Receivable or similar finance role.
• Proficient with Microsoft Excel and Word.
• Strong verbal and written communication skills.
• Attention to detail with high accuracy.
• Proactive debt management and negotiation skills.
• Ability to prioritise and adapt to workload.

Responsibilities

• Manage an assigned portfolio and control/collect outstanding debt.
• Contact customers by phone, email and letter to negotiate payments.
• Negotiate payment plans and arrange repayments.
• Reconcile customer accounts to establish debt positions.
• Place accounts on hold if credit limits are exceeded.
• Allocate customer payments accurately.
• Respond to customer queries promptly and professionally.
• Investigate invoice discrepancies and communicate corrections.
• Conduct credit reviews and recommend credit limits.
• Advise Customer Service and Order Processing on credit matters.
• Communicate bad debt information to clients and work on repayment plans.
• Process credit memos accurately and timely.
• Manage cash allocation and lockbox activities.
• Review holds daily and release as appropriate.
• Set up new customer accounts with complete information.
• Provide cover for colleagues and assist finance projects.

Skills

Credit control experience

Accounts receivable

Communication skills

Negotiation

Proactive debt management

Education

GCSE Maths & English

Tools

Microsoft Excel

Microsoft Word

Job description

Milton Keynes Temp 8 - 12 weeks

Are you an experienced Credit Controller looking for your next opportunity with a company where you can develop your skills and build a long-term career?

We are currently recruiting for a Credit Controller to join a well-established business in Milton Keynes .

This is an excellent opportunity for someone with a background in credit control or accounts receivable who enjoys building customer relationships, resolving queries and taking ownership of their accounts.

The opportunity

• £15.38-£17.95 per hour, depending on skills and experience
• Temp 8 - 12 weeks
• Office-based
• Milton Keynes location
• Opportunity to develop your credit control and wider finance skill set

About the role

Working closely with the Financial Controller, you will be responsible for managing an assigned portfolio of accounts and ensuring outstanding debt is effectively controlled and collected.

Your responsibilities will include:

• Proactively managing aged debt and reducing outstanding balances.
• Contacting customers by telephone, email and letter to negotiate payment of overdue invoices.
• Negotiating payment plans and agreeing appropriate repayment arrangements where required.
• Reconciling customer accounts to establish accurate debt positions.
• Placing accounts on hold when agreed credit limits are exceeded.
• Identifying and allocating customer payments accurately and within agreed timescales.
• Responding promptly and professionally to customer account queries.
• Investigating invoice discrepancies and ensuring required corrections are communicated to the relevant teams
• Conducting credit reviews and recommending appropriate credit limits for new and existing customers.
• Providing advice to Customer Service and Order Processing teams regarding customers with low credit limits or previous bad debt.
• Communicating information regarding bad debtors to relevant clients and representatives and working collaboratively on repayment plans.
• Ensuring credit memos are processed accurately and within company guidelines.
• Managing cash allocation and lockbox activities.
• Reviewing accounts on hold daily and releasing accounts where appropriate.
• Setting up new customer accounts and ensuring all information is accurate and complete.
• Providing cover for colleagues when required.
• Supporting ad-hoc finance projects and other duties as directed by the Financial Controller.

About you

We are looking for someone who has:

• At least 1 year's experience in Credit Control, Accounts Receivable or a similar finance role.
• Good working knowledge of Microsoft Excel and Word.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy.
• Good problem-solving skills.
• The ability to negotiate confidently and professionally with customers.
• A proactive approach to managing outstanding debt.
• The ability to prioritise effectively and adapt to changing workloads.
• A professional and customer-focused approach.

GCSEs including Maths and English (Grade C/4 or above) are desirable.

Please note due to the volume of applications we receive you will only be contacted if we are progressing your application.