Credit Controller - Proactive Debt Recovery (Temp-to-Perm)

Morgan McKinley; Gloucester; On-site; GBP 26,000 - 36,000; Full time

Job summary

Morgan McKinley in Gloucester is seeking an experienced Credit Controller for a temp-to-perm role. You will manage customer accounts, chase overdue invoices, and maintain positive relationships to support timely payments. This is a full-time position within a busy finance team.

The role requires prior credit control experience, strong communication skills, and proficiency with Excel and accounting systems. Hybrid working options may be discussed as the role progresses.

Qualifications

• Experience in a Credit Controller role.
• Confident communicating with customers at all levels and handling payment queries professionally.
• Strong organisational skills with the ability to manage a busy ledger and prioritise workloads.
• Good attention to detail and confident working with financial information.
• Comfortable using Excel and accounting systems.

Responsibilities

• Manage a portfolio of customer accounts, ensuring outstanding balances are collected within agreed payment terms.
• Proactively contact customers via telephone and email to chase overdue invoices and resolve payment queries.
• Monitor aged debt reports, identifying overdue accounts and escalating potential issues where necessary.
• Investigate and resolve invoice discrepancies, account queries and payment disputes.
• Allocate customer payments and maintain accurate account records.
• Build and maintain strong relationships with customers and internal departments to support timely payments.
• Prepare and issue customer statements, payment reminders and regular account updates.
• Support month-end processes and provide updates on aged debt and cash collection performance.

Skills

Credit control experience

Customer communication

Organisational skills

Attention to detail

Excel proficiency

Debt collection

Tools

Accounting software

Excel

Job description

Morgan McKinley in Gloucester is seeking an experienced Credit Controller for a temp-to-perm role. You will manage customer accounts, chase overdue invoices, and maintain positive relationships to support timely payments. This is a full-time position within a busy finance team.

The role requires prior credit control experience, strong communication skills, and proficiency with Excel and accounting systems. Hybrid working options may be discussed as the role progresses.