Credit Controller - Own Debt Collection & Cash Flow

Casanovas Recruitment Solutions; Woolpit; On-site; GBP 32,000 - 39,000; Full time

Job summary

Casanovas Recruitment Solutions is seeking an experienced Credit Controller to join a busy accounts team in Woolpit. You will own the credit control process, collect debts within terms, and collaborate with Sales and Accounts to improve cash flow.

The role offers a varied workload across customer accounts, credit risk review, and reporting, with opportunities to influence processes and reporting tools. Strong Excel skills and relationship-building are essential.

Qualifications

• Experience in credit control, accounts receivable or sales ledger.
• Strong communication and relationship-building skills.
• Outbound credit control calls and payment query handling experience.
• Excellent attention to detail and organisational skills.
• Proficient Excel and general IT skills.
• Ability to work independently while being a team player.
• Professional, proactive approach to resolving queries and collecting debt.

Responsibilities

• Make outbound calls to customers to collect debts within terms.
• Manage customer accounts, allocate payments and maintain ledgers.
• Request remittance advice where payments are hard to allocate.
• Monitor and reduce unallocated cash balances.
• Handle copy invoice requests and resolve sales ledger queries.
• Build and maintain relationships with customers and internal teams.
• Review customer credit limits per policy.
• Support credit insurance requirements and prepare reports.
• Collaborate with Sales to approve credit and release orders.
• Liaise with credit insurers and credit reference agencies.
• Identify discrepancies across accounts and resolve them.
• Present updates at credit control meetings.
• Support month-end processes and ensure accuracy of financial data.
• Analyse and report on sales credit notes for validity.
• Cover holidays and support other accounts duties when needed.
• Help develop processes and reporting tools for credit control.

Skills

Credit control

Communication

Relationship-building

Attention to detail

Organisational skills

Excel

Independent working

Team player

Debt collection

Tools

Excel

Job description

Casanovas Recruitment Solutions is seeking an experienced Credit Controller to join a busy accounts team in Woolpit. You will own the credit control process, collect debts within terms, and collaborate with Sales and Accounts to improve cash flow.

The role offers a varied workload across customer accounts, credit risk review, and reporting, with opportunities to influence processes and reporting tools. Strong Excel skills and relationship-building are essential.