Credit Controller – Hybrid, Temp-to-Perm Career Growth

Quality Personnel; Milton Keynes; Hybrid; GBP 21,000 - 28,000; Full time

Job summary

Quality Personnel in Milton Keynes is seeking an experienced Credit Controller to join a well-established business on a temporary-to-permanent basis. You will manage an assigned portfolio, chase overdue invoices and resolve queries to protect cash flow.

Working closely with the Financial Controller, the role offers hybrid working from the Milton Keynes office and scope to develop credit control and wider finance skills within a supportive team.

Qualifications

• At least 1 year's experience in Credit Control, Accounts Receivable or a similar finance role.
• Good working knowledge of Microsoft Excel and Word.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy.
• Good problem-solving skills.
• Ability to negotiate confidently and professionally with customers.
• Proactive approach to managing outstanding debt.
• GCSEs including Maths and English desirable.

Responsibilities

• Managing an assigned portfolio of accounts and ensuring outstanding debt is controlled and collected.
• Proactively managing aged debt and reducing balances.
• Contacting customers by phone, email and letter to negotiate payment of overdue invoices.
• Negotiating payment plans and arranging repayments where required.
• Reconciling customer accounts to establish accurate debt positions.
• Placing accounts on hold when credit limits are exceeded.
• Allocating customer payments accurately and within timescales.
• Responding to customer account queries promptly and professionally.
• Investigating invoice discrepancies and communicating corrections to relevant teams.
• Conducting credit reviews and recommending credit limits for customers.
• Providing advice to Customer Service and Order Processing teams on low credit limits or bad debt.
• Communicating bad debt information to clients and arranging repayment plans.
• Ensuring credit memos are processed correctly and cash is allocated.
• Reviewing holds daily and releasing accounts when appropriate.
• Setting up new customer accounts accurately.
• Providing cover for colleagues when required.
• Supporting ad-hoc finance projects.

Skills

Credit control

Accounts receivable

Excel

Communication

Education

GCSE Maths & English

Tools

Microsoft Excel

Microsoft Word

Job description

Quality Personnel in Milton Keynes is seeking an experienced Credit Controller to join a well-established business on a temporary-to-permanent basis. You will manage an assigned portfolio, chase overdue invoices and resolve queries to protect cash flow.

Working closely with the Financial Controller, the role offers hybrid working from the Milton Keynes office and scope to develop credit control and wider finance skills within a supportive team.