Credit Controller | Hybrid, Temp-to-Perm Career Growth

Quality Personnel; Wolverton; Hybride; GBP 2 066 000 - 2 480 000; Plein temps

Résumé du poste

Quality Personnel in Milton Keynes is seeking an experienced Credit Controller for a temp-to-perm opportunity. The role focuses on managing an assigned portfolio, reducing aged debt, and negotiating payments with customers.

Initially office-based, the position becomes hybrid once permanent, with 4 days in the office and 1 day from home. The ideal candidate will have 1+ year in credit control or accounts receivable, strong Excel/Word skills, and a proactive, customer-focused approach to debt

Qualifications

• At least 1 year's experience in Credit Control, Accounts Receivable or a similar finance role.
• Good working knowledge of Microsoft Excel and Word.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy.
• Good problem-solving skills.
• The ability to negotiate confidently and professionally with customers.
• A proactive approach to managing outstanding debt.
• The ability to prioritise effectively and adapt to changing workloads.
• A professional and customer-focused approach.

Responsabilités

• Proactively managing aged debt and reducing outstanding balances.
• Contacting customers by telephone, email and letter to negotiate payment of overdue invoices.
• Negotiating payment plans and agreeing appropriate repayment arrangements where required.
• Reconciling customer accounts to establish accurate debt positions.
• Placing accounts on hold when agreed credit limits are exceeded.
• Identifying and allocating customer payments accurately and within agreed timescales.
• Responding promptly and professionally to customer account queries.
• Investigating invoice discrepancies and ensuring required corrections are communicated to the relevant teams
• Conducting credit reviews and recommending appropriate credit limits for new and existing customers.
• Providing advice to Customer Service and Order Processing teams regarding customers with low credit limits or previous bad debt.
• Communicating information regarding bad debtors to relevant clients and representatives and working collaboratively on repayment plans.
• Ensuring credit memos are processed accurately and within company guidelines.
• Managing cash allocation and lockbox activities.
• Reviewing accounts on hold daily and releasing accounts where appropriate.
• Setting up new customer accounts and ensuring all information is accurate and complete.
• Providing cover for colleagues when required.
• Supporting ad-hoc finance projects and other duties as directed by the Financial Controller.

Connaissances

Excel

Word

Verbal communication

Written communication

Negotiation

Attention to detail

Problem-solving

Prioritisation

Proactive

Formation

GCSE Maths and English

Outils

Microsoft Excel

Microsoft Word

Description du poste

Quality Personnel in Milton Keynes is seeking an experienced Credit Controller for a temp-to-perm opportunity. The role focuses on managing an assigned portfolio, reducing aged debt, and negotiating payments with customers.

Initially office-based, the position becomes hybrid once permanent, with 4 days in the office and 1 day from home. The ideal candidate will have 1+ year in credit control or accounts receivable, strong Excel/Word skills, and a proactive, customer-focused approach to debt