Credit Controller - Hybrid Role with Growth & Benefits

Rkw; Stoke-on-Trent; Sur place; GBP 25 000 - 32 000; Plein temps

Avantages offerts par ce poste

25 days' annual leave + Bank Holidays

Free parking on all sites

Staff discount on products

Employee Assistant Program

Refer a Friend Scheme

Training and development

Eye care allowance

Exclusive discounts on cinema, deals,餐

Résumé du poste

RKW Ltd in Stoke-on-Trent is seeking an experienced Credit Controller to join our Finance team. You will manage a diverse portfolio of trade accounts, coordinate payments, and support the disputes team in ensuring timely settlements.

You will work on ERP platforms (D365) and Microsoft Office, communicating clearly with client stakeholders. The role is on-site in Fenton with opportunities to contribute to continuous process improvements.

Qualifications

• Experience in B2B credit control and debt collection.
• Strong communication skills for client stakeholders.
• Proficiency with Microsoft Office and ERP platforms (D365).
• Familiarity with payment terms and cash collection processes.

Responsabilités

• Minimise debt on allocated customer accounts in collaboration with a Credit Control Administrator.
• Provide 1-2-1 support to your CCA.
• Proactively investigate debit claims and drive resolutions or repayments.
• Investigate invoice and debit claim anomalies delaying payment.
• Post cash receipts from multiple bank accounts for trade and e-commerce sales.
• Liaise with customers to ensure payments are received per terms.
• Raise invoices and credits as required (weekly/monthly).
• Proactively chase debt via phone and email.
• Collaborate with internal teams to resolve queries and aid cash collection.

Connaissances

B2B Credit Control

Formation

Relevant Qualifications / Certifications (advantage)

Outils

Excel

Outlook

Word

D365

VLOOKUP

Pivot Tables

Description du poste

RKW Ltd in Stoke-on-Trent is seeking an experienced Credit Controller to join our Finance team. You will manage a diverse portfolio of trade accounts, coordinate payments, and support the disputes team in ensuring timely settlements.

You will work on ERP platforms (D365) and Microsoft Office, communicating clearly with client stakeholders. The role is on-site in Fenton with opportunities to contribute to continuous process improvements.