Credit Control

Elevation Recruitment Group; East Midlands; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Hybrid working

Medical cover

Company pension

Flexible working hours

Job summary

Elevation Recruitment Group is seeking a Credit Controller for a 9-month FTC in Chesterfield with hybrid working. The role focuses on managing customer accounts, ensuring timely payments and maintaining accurate records within a busy finance team.

You will conduct credit checks, manage the aged debtor ledger, and liaise with customers and internal teams to resolve queries, raise invoices, and support payment processes.

Qualifications

• Experience in credit control or accounts receivable.
• Comfortable in a high-volume, fast-paced environment.
• Strong communicator with a professional and approachable manner.
• Highly organized with a methodical approach to problem-solving.
• Confident managing multiple customer portals and systems.
• Proactive and solutions-focused, with strong reconciliation skills.

Responsibilities

• Conduct credit checks for new and existing customers.
• Manage the aged debtor ledger and collect outstanding balances against targets.
• Maintain regular contact with customers via phone and email.
• Investigate and resolve account queries in a timely manner.
• Raise invoices and credit notes, including any necessary adjustments.
• Upload invoices to customer portals and resolve portal-related issues.
• Support customers with payment processes (bank details, payment links, card payments).
• Post and allocate receipts within the finance system and assist with refunds.
• Identify and escalate high-risk accounts where necessary.
• Support wider finance tasks on an ad hoc basis.

Skills

Credit control

Accounts receivable

High-volume environment

Communication

Organisation

Job description

Credit Controller (9 Month FTC)
Chesterfield, Derbyshire (Hybrid Working)

We're currently recruiting for a Credit Controller to join a busy and supportive finance team based in Chesterfield. This is a fantastic opportunity for an experienced credit professional who enjoys working in a fast-paced environment and building strong customer relationships.

The Role

As a Credit Controller, you'll play a key role in managing customer accounts, ensuring payments are received in line with agreed terms, and reducing outstanding debt. You'll work closely with both customers and internal teams to maintain accurate records and resolve queries efficiently.

Key Responsibilities

• Conduct credit checks for new and existing customers


• Manage the aged debtor ledger and collect outstanding balances against targets


• Maintain regular contact with customers via phone and email


• Investigate and resolve account queries in a timely manner


• Liaise with internal teams to ensure accurate customer records and billing information


• Raise invoices and credit notes, including any necessary adjustments


• Upload invoices to customer portals and resolve portal-related issues


• Support customers with payment processes (bank details, payment links, card payments)


• Post and allocate receipts within the finance system and assist with refunds


• Identify and **escalate** high-risk accounts where necessary


• Support wider finance tasks on an ad hoc basis

About You

• Experienced in credit control or accounts receivable


• Comfortable working in a high-volume, fast-paced environment


• Strong communicator with a professional and approachable manner


• Highly organised with a methodical approach to problem-solving


• Confident managing multiple customer portals and systems


• Proactive and solutions-focused, with strong reconciliation skills

What's On Offer

• Hybrid working


• Flexible working hours


• Medical cover


• Company pension