Credit Controller | Fixed-Term Cashflow & Collections

Bristow And Sutor Group; England; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Company Pension Scheme

On Site Parking

Life Assurance Plan

DBS and CCJ checks (background checks)

Job summary

Bristow And Sutor Group is seeking an organised Credit Controller on a fixed-term basis to cover maternity leave from January 1, 2027 to April 28, 2028. You will manage day-to-day customer accounts, chase payments, and support cash flow alongside the Finance team.

The role requires strong communication, attention to detail and experience in credit control or sales ledger, with Sage 200 knowledge being advantageous.

Qualifications

• Experience in a Credit Control or Sales Ledger role.
• Excellent verbal and written communication.
• Strong organisational skills with the ability to manage a varied workload.
• High levels of accuracy and attention to detail.
• The ability to work independently whilst contributing positively to a wider finance team.
• A customer-focused approach, balanced with the confidence to have challenging conversations regarding overdue payments.

Responsibilities

• Take ownership of the day-to-day management of the sales ledger, ensuring customer accounts are accurate, up to date and effectively maintained.
• Proactively contact customers by telephone and email to pursue outstanding and overdue invoices, securing payment within agreed timescales.
• Regularly review aged debt reports, identifying potential payment issues and taking appropriate action to minimise overdue balances.
• Reconcile customer accounts, investigate discrepancies and resolve outstanding queries promptly.
• Manage invoice and payment disputes, working closely with relevant internal departments to achieve timely resolutions.
• Accurately allocate and process customer payments, working alongside the Accounts Payable Clerk to ensure transactions are correctly recorded.
• Monitor customer credit limits and payment terms, identifying and escalating potential credit risks where appropriate.
• Recommend and implement account holds in line with company credit control procedures.
• Build and maintain strong, professional relationships with customers, encouraging timely payments whilst maintaining a high standard of customer service.
• Work closely with Sales, Customer Service and other internal departments to resolve account queries and overcome barriers to payment.
• Provide regular updates on outstanding debt, collection activity and any accounts requiring further attention.
• Assist with month-end procedures, account reconciliations and other finance-related administration as required.

Skills

Credit control experience

Communication skills

Organisational skills

Attention to detail

Independent worker

Customer focus

Tools

Sage 200

Job description

Bristow And Sutor Group is seeking an organised Credit Controller on a fixed-term basis to cover maternity leave from January 1, 2027 to April 28, 2028. You will manage day-to-day customer accounts, chase payments, and support cash flow alongside the Finance team.

The role requires strong communication, attention to detail and experience in credit control or sales ledger, with Sage 200 knowledge being advantageous.