Credit Controller - 12-Month FTC, Hybrid & Progression

Cygnet; West Malling; Hybrid; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Hybrid working

Cycle to work scheme

Employee discount savings

Contributory pension scheme

25 days annual leave

Job summary

Cygnet Health Care is recruiting a Credit Controller (Maternity Cover) to join the Head Office Finance team. The role focuses on collecting revenue on the FT ledger and managing high value accounts. It is a 12 months’ FTC covering maternity leave with hybrid working.

Responsibilities include chasing debt, resolving complex queries, raising credit notes, and debtor reviews to meet monthly cash targets. At least 2–3 years in credit control is desirable, with Excel data handling experience.

Qualifications

• 2-3 years’ experience of credit control is desirable.
• Experience of accounts receivable procedures would be beneficial.
• Working with large data sets, comfortable with manipulating Excel spreadsheets.

Responsibilities

• Chasing debt by email and sometimes phone, ensuring invoices are chased and paid on terms.
• Keep overdue debt to a minimum with clear status notes and next steps.
• Deal with a high level of complex queries and follow resolution/escalation process.
• Raising credit requests in line with the credit note policy in a timely manner.
• Identify delays or high-risk issues and discuss with Senior or Credit Control Manager.
• Attend weekly 1:1s to review debtors and ensure monthly cash targets are met.

Skills

Credit control

Communication

Relationship building

Tools

Excel

Job description

Cygnet Health Care is recruiting a Credit Controller (Maternity Cover) to join the Head Office Finance team. The role focuses on collecting revenue on the FT ledger and managing high value accounts. It is a 12 months’ FTC covering maternity leave with hybrid working.

Responsibilities include chasing debt, resolving complex queries, raising credit notes, and debtor reviews to meet monthly cash targets. At least 2–3 years in credit control is desirable, with Excel data handling experience.