Credit Controller - Europe

Vinarchy; Bristol; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading company in the wine industry seeks a Credit Controller Europe to support credit management across Europe from their Bristol office. The position involves managing accounts, stakeholder relationships, and providing operational support to enhance the finance team's efficiency.

Benefits

Annual wine allowance and access to wine specials

Flexible working (up to 2 days working from home)

Fast Friday finishes

Modern offices located in Bristol and Weybridge

Go Beyond Day

Access to extensive online learning library

Private Health Insurance Discounts

Annual Flu Vaccination Program

Employee Assistance Program

Various exclusive employee discounts

Qualifications

• Minimum 2 years of hands-on experience in accounts receivable preferred.
• Proven communication skills with the ability to work under pressure.
• Understanding of Sales Ledger Management.

Responsibilities

• Managing stakeholders and analysing payment performance.
• Handling export collection activities for roughly 60 countries.
• Preparing materials for finance approvals and supporting customer follow-ups.

Skills

Communication skills

Attention to detail

Ability to work under pressure

Tools

MS Office

ERP system

Job description

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Formed in 2025 through the merger of Accolade Wines and Pernod Ricard Winemakers, Vinarchy is a bold new force in the global wine industry. With operations spanning Australia, New Zealand, Spain, Italy, South Africa, Chile, and the U.S., we manage the full wine journey—from grape to glass.

Our portfolio includesglobal icons like Jacob’s Creek, Hardys, and Campo Viejo and rising stars including Grant Burge, Petaluma, St Hug, and Brancott Estate, plus many more. We are imaginative, ambitious, and unafraid to challenge convention as we shape the future of wine.

About The Role

We are currently searching for a Credit Controller Europe to be our functional in-country specialist supporting export credit management across Europe. The Credit Controller Europe will be able to provide on-ground support for the offshore team through a combination of critical local knowledge and hands on resolution of operational issues. They will be responsible for effective management, analysis and problem resolution of Vinarchy’s outstanding accounts and the application of payments. This position reports into the Finance Shared Services Transactional Lead and is based in Bristol.

This is a full time, permanent position.

Key Responsibilities

• Managing key internal and external stakeholders within assigned region
• Liaise with sales leads to analyse monthly payment performance report, and agreed prioritisation and / or escalation of any issues identified.
• Export collection activities and customer statement reconciliationsfor ~60 countries
• Prepare supporting material for approval of write-offs and bad debts from Finance Manager Shared Services
• Support in customer follow-ups
• Support for roadblocks on reviewing customer profile
• Export claims management activities for ~60 countries
• Support in customer follow-ups with Account Managers
• Prepare supporting material for approval of write offs beyond offshore team limits (in accordance with approval matrix, if any) from Finance Manager Shared Services
• Support roadblocks on getting information's from shop(s)
• Scanning of remittances received via post or fax to offshore team
• Upload invoice copies/ statements received or sent through post
• Present functional updates internally when required
• Support the Shared Services Transactional Lead ensuring all authority levels are adhered to and comply with external and internal audit procedures
• Liaise with in-country auditor teams as required

What You’ll Bring:

• Minimum 2 years of hands-on experience in accounts receivable preferred
• Demonstrated ability to effectively deal with change management and business process improvement
• Proven communication skills with ability to work under pressure & to meet deadlines
• Understanding of Sales Ledger Management
• MS Office Skills (Intermediate)
• ERP system experience
• ICM preferable but not essential
• Attention to detail with a focused and structured approach
• The ability and drive to do things better & to identify, set and strive for challenging goals. Having pride in setting and exceeding own standards & persistence in the face of obstacles
• The ability to share collective responsibility, demonstrating skills in working collaboratively, valuing difference & encouraging high performance through teams

Why Join Us?

Vinarchy is a home for passionatepeople to do their very best work. We believe in empowering our people and celebrating success. We offer a competitive rewards package and the opportunity to work with a world-class team.

You will also have access to:

• Annual wine allowance and access to unique wine specials
• Flexible working (Up to 2 days working from home)
• Start your weekend early with our Fast Friday finishes!
• Modern offices located in Bristol and Weybridge
• Go Beyond Day - make a difference in your local community
• Access to an extensive online learning library
• Private Health Insurance Discounts & Annual Flu Vaccination Program
• Employee Assistance Program & Various exclusive employee discounts

Ready to redefine your future? APPLY TODAY!

At Vinarchy, we are dedicated to building a diverse, dynamic and inclusive culture. Prospective candidates will be required to provide proof of legal work rights and undertake relevant pre-employment screening to verify eligibility and suitability.