Credit Controller — Cash-Flow Champion (Hybrid)

Exclusive-Networks; Alton; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Holiday entitlement

Bonus scheme

Hybrid working

Healthcare

Pension (5% matched)

Social events

Cycle to work

Free parking

Enhanced maternity/paternity leave

Job summary

Exclusive Networks is seeking a proactive Credit Controller to join our fast-paced Accounts Receivable team. You will manage the sales ledger, chase overdue payments, raise invoices and pro-formas, and help safeguard healthy cash flow across the business.

Working with customers and internal stakeholders, you will resolve queries promptly, allocate payments in NetSuite, and maintain accurate AR records daily, contributing to forecasting and reporting processes in a collaborative environment.

Qualifications

• Experience in Credit Control or Accounts Receivable.
• Professional telephone manner and customer service orientation.
• Strong attention to detail and accuracy.
• Excellent organisational and multi-tasking abilities.
• Proactive, process-driven approach with discretion.
• Confidential information handling.

Responsibilities

• Proactively manage the sales ledger, identifying invoices approaching due dates or overdue for payment.
• Chase outstanding debts via phone, email, ticketing systems, and customer portals.
• Raise and issue invoices and pro-formas for fulfilled orders.
• Respond promptly to customer queries and resolve payment issues.
• Process and allocate customer payments within NetSuite.
• Maintain accurate records and update AR tracking reports daily.
• Escalate overdue balances where necessary.
• Support cash forecasting and reporting activities.
• Upload invoices through customer portals including Ariba and Tungsten.
• Issue customer statements as required.

Skills

Accounts Receivable

Credit Control

Chasing debt

Excel

Customer service

Communication

Attention to detail

NetSuite

Team coordination

Relationship building

Tools

NetSuite

Microsoft Excel

Ticketing systems

Job description

Exclusive Networks is seeking a proactive Credit Controller to join our fast-paced Accounts Receivable team. You will manage the sales ledger, chase overdue payments, raise invoices and pro-formas, and help safeguard healthy cash flow across the business.

Working with customers and internal stakeholders, you will resolve queries promptly, allocate payments in NetSuite, and maintain accurate AR records daily, contributing to forecasting and reporting processes in a collaborative environment.