Credit Controller - Hybrid Role | AR & Invoicing Pro

Exclusive Networks Limited; Alton; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Hybrid Working

Health care scheme

5% Matched pension scheme

Social events

Cycle to work scheme

Free parking

Enhanced maternity and paternity leave

Job summary

Exclusive Networks is seeking a Credit Controller in Alton to manage the sales ledger, chase overdue payments and support cash flow. You will work within an Accounts Receivable team to ensure accurate posting and timely collections.

The role requires prior credit control or AR experience, strong Excel skills, and a professional telephone manner. Hybrid working, competitive benefits, and a supportive environment are available.

Qualifications

• Previous experience in Credit Control or Accounts Receivable.
• Confident and professional telephone manner.
• Excellent attention to detail and accuracy.
• Strong organisational skills with the ability to manage multiple priorities.
• Good working knowledge of Microsoft Office, particularly Excel.
• Strong communication and relationship-building skills.
• A proactive, process-driven approach with a willingness to improve and streamline ways of working.
• Ability to handle confidential information with discretion and professionalism.

Responsibilities

• Proactively manage the sales ledger, identifying invoices due or overdue.
• Chase outstanding debts via phone, email, ticketing systems, and portals.
• Raise and issue invoices and pro-formas for fulfilled orders.
• Respond promptly to customer queries and resolve payment issues.
• Process and allocate customer payments within NetSuite.
• Maintain accurate records and update AR tracking reports daily.
• Escalate overdue balances where necessary.
• Support cash forecasting and reporting activities.
• Upload invoices through customer portals including Ariba and Tungsten.
• Issue customer statements as required.

Skills

Excel

Organisational skills

Attention to detail

Communication skills

Experience in Credit Control

Tools

NetSuite

Ariba

Tungsten

Job description

Exclusive Networks is seeking a Credit Controller in Alton to manage the sales ledger, chase overdue payments and support cash flow. You will work within an Accounts Receivable team to ensure accurate posting and timely collections.

The role requires prior credit control or AR experience, strong Excel skills, and a professional telephone manner. Hybrid working, competitive benefits, and a supportive environment are available.