Credit Controller (12-Month FTC)

Schindler Group; Warrington; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Company car or allowance

Pension scheme

Private medical cover

Eye tests

Job summary

Rubax Lifts Limited in Warrington is seeking a skilled Credit Controller to join the Order to Cash Team on a 12-month fixed-term contract. You will help deliver working capital targets by ensuring timely invoice collections and accurate customer account management.

You will interact with internal departments and customers, maintain SOPs, report debt status, and lead cash collection activities with senior staff.

Qualifications

• 3+ years of experience as a Credit Controller.
• Experience with debt collection processes and customer accounts.
• Ability to manage payment disputes and communicate effectively with customers.
• Proficient in MS Office 365 (Excel, Outlook) and related tools.

Responsibilities

• Maintain a strong credit control system and ensure compliance with company policies.
• Monitor debtor balances and support reduction of debtor days.
• Manage customer accounts and drive timely payment collection.
• Develop and maintain relationships with customers and internal stakeholders.
• Report outstanding debt issues and potential risks to management.
• Collaborate with Sales and Customer Service to resolve queries.

Skills

Strong communication

Credit control

SAP experience

Power BI

Excel

Debt collection

Tools

SAP

Power BI

Excel

Outlook

Job description

Location: Warrington,England,United Kingdom
Job ID:90755

Quality of urban life

Join Rubax Lifts Limited, one of the UK’s largest independent lift companies, proudly providing expert lift engineering services and tailored solutions nationwide since 1980. With strategically located offices and a team of highly skilled engineers available 24/7, 365 days a year, we’re dedicated to delivering exceptional service and building lasting relationships with our customers. At Rubax, we value customer engagement and strive to fully understand and meet individual requirements by offering high-quality, cost-effective solutions. Committed to continuous improvement, we invest in our people, processes, and technology to ensure the highest standards of customer satisfaction. Be part of a company that supports innovation, prioritises quality, and puts its customers at the heart of everything we do.

Credit Controller (12-Month FTC)

We are currently recruiting for a Credit Controller to join our team in Warrington on an 12-Month Fixed Term Contract.

Reporting to the Credit Control Team Leader and working as part of the Order to Cash Team, you will play a key role in delivering the company's working capital targets and supporting long-term cash collection initiatives.

This position requires proactive engagement with internal departments and direct interaction with customers to ensure the timely collection of outstanding invoices.

Your main responsibilities

In this role, you'll be responsible for:

• Maintain a strong credit control system and ensure compliance with company financial policies and procedures
• Monitor debtor balances and support the reduction of debtor days
• Manage customer accounts and drive timely payment collection
• Develop and maintain strong relationships with customers and internal stakeholders
• Regularly report outstanding debt issues and potential debtor risks to management
• Work closely with Sales and Customer Service teams to resolve customer queries
• Ensure overdue debts are collected in accordance with agreed targets
• Initiate appropriate recovery actions to achieve satisfactory debt resolution
• Lead cash collection review calls with Operational Leaders and Operational Administrators, ensuring actions are clearly understood and completed
• Provide ongoing assessments of recurring slow or non-paying customers to support operational service decisions
• Take ownership of collection performance and implement corrective actions where standards are not me
• Manage complex disputes and escape high-level issues to the Credit Control Team Leader when required
• Work alongside Treasury to achieve nil unallocated cash
• Prepare bad debt write-off recommendations supported by documented collection activity and present findings to management.
• Establish, document, and maintain Standard Operating Procedures (SOPs) to support an effective and efficient credit control function

What you bring

• Strong verbal and written communication skills
• Confidence handling customer collection calls and payment discussions
• Minimum of 3 years' experience as a Credit Controller
• Strong customer account management and debt collection experience
• Ability to manage and resolve payment disputes
• Proficiency in Microsoft Office 365, including:
  • Excel
  • Outlook
• Experience managing third-party debt recovery agencies
• SAP experience
• Power BI experience
• Experience within the engineering industry
• Construction, services, or related industry background

What’s in it for you?

When you join Ruabx, you'll be rewarded with a competitive package designed to support your wellbeing, career development and work-life balance, including:

• Competitive salary with a discretionary annual bonus
• Company car or allowance (for eligible roles)
• Pension scheme with 5% company contribution
• Private medical cover with a trusted provider, plus 24/7 virtual GP access
• Free eye tests and eyewear discounts

Become part of our team, help us enhance quality of life and drive innovationwhile raising the bar for safety and sustainability. We value your diverse skills andperspectives as together we shape the sustainable cities of today and tomorrow.

At Rubax we value inclusion and diversity and practise equity to create equal opportunities for all and we endeavour to ensure that all qualified applicants will receive consideration for employment.