Credit Controller – (12 Month FTC)

Oasis Business Personnel Ltd; Milton Keynes; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Performance Bonus (monthly)

Annual Leave

Pension & Life Assurance

Health & Wellbeing

Learning & Development

Recognition & Rewards

Cycle Scheme

Job summary

Oasis Business Personnel Ltd is seeking a Credit Controller on a 12-month fixed-term contract based at the Milton Keynes Office (MK5). You will manage your own ledger, chase outstanding payments by phone and email, and build strong relationships with customers and internal stakeholders in a fast-paced finance environment.

The role requires excellent communication, strong interpersonal skills, and meticulous attention to detail.

Qualifications

• Excellent verbal and written communication skills.
• Strong interpersonal skills.
• Excellent accuracy and attention to detail.
• Motivated and able to work on own initiative and as part of a small team.
• Strong organisational and time management skills with the ability to prioritise deadlines.

Responsibilities

• Manage a designated portfolio of sales ledger accounts and ensure timely collection of outstanding debts.
• Chase overdue accounts by telephone, email and written correspondence.
• Handle customer queries and liaise with internal departments to resolve issues promptly.
• Negotiate payment arrangements and settlements on overdue accounts.
• Approve the release of held orders in line with company procedures.
• Assess customer creditworthiness and set appropriate credit limits.
• Open new credit accounts and carry out regular credit risk reviews.
• Monitor and mitigate credit risk, escalating concerns where necessary.
• Maintain accurate customer records and update collection activity within finance systems.
• Support monthly collection targets, contribute to team performance, and comply with company Health & Safety policies.

Skills

Communication skills

Interpersonal skills

Attention to detail

Initiative

Organisation & time management

Job description

Credit Controller – (12 Month FTC) – based in Milton Keynes, MK5

Job Purpose:

An opportunity has arisen with one of our clients for a Credit Controller on a 12-month fixed-term contract at their Head Office. Working within a centralised Credit Control team, you will manage your own ledger, collect outstanding payments by phone and email, and build strong relationships with customers and internal stakeholders. This role would suit an experienced Credit Controller who thrives in a busy, fast-paced finance environment.

Key Tasks and Responsibilities:

• Manage a designated portfolio of sales ledger accounts and ensure timely collection of outstanding debts.
• Chase overdue accounts by telephone, email and written correspondence.
• Handle customer queries and liaise with internal departments to resolve issues promptly.
• Negotiate payment arrangements and settlements on overdue accounts.
• Approve the release of held orders in line with company procedures.
• Assess customer creditworthiness and set appropriate credit limits.
• Open new credit accounts and carry out regular credit risk reviews.
• Monitor and mitigate credit risk, escalating concerns where necessary.
• Maintain accurate customer records and update collection activity within finance systems.
• Support monthly collection targets, contribute to team performance, and comply with company Health & Safety policies.

Essential Skills:

• Excellent verbal and written communication skills
• Strong interpersonal skills
• Excellent accuracy and attention to detail
• Motivated and able to work on own initiative and as part of a small team
• Strong organisational and time management skills with the ability to prioritise deadlines, be flexible and adapt to the needs of the business.

Hours of Work:

• 9:00 am – 17:00 pm Monday – Friday (35 hours)

Work Location:

• Milton Keynes Office (3 days in person / 2 days WFH)

Benefits

• Performance Bonus: Monthly commission scheme linked to individual performance and targets.
• Annual Leave: 25 days’ holiday rising to 30 days with length of service.
• Pension & Life Assurance: Group personal pension with a 5% employer contribution and life assurance at 2x salary.
• Health & Wellbeing: Cashback wellbeing scheme, 24/7 Employee Assistance Programme, Mental Health First Aiders and gym membership discounts.
• Learning & Development: One hour of protected development time each week plus ongoing training opportunities.
• Recognition & Rewards: Discretionary recognition awards, referral bonuses and access to an employee discounts portal.
• Work-Life Balance: 35-hour working week, paid volunteering time and access to a salary sacrifice Cycle Scheme.

Disclaimer – Oasis Business Personnel strives to be an equal opportunities employer and is committed to treating all applicants alike. Oasis Business Personnel does not treat any individual on grounds of sex, age, colour, marital status, race, nationality or ethnic or national origin, religion, sexual orientation, disability or membership or non-membership of a trade union, less favourably than others. All vacancies advertised are open to all ages.