Credit Controller - 12 Month Fixed Term Contract

Alexander Dennis Limited; Skelmersdale; On-site; GBP 32,000 - 43,000; Full time

Benefits offered by this job

Competitive salary

Pension

Wellbeing support

Cycle to work scheme

Enhanced maternity and paternity

Job summary

Alexander Dennis Limited is seeking a Credit Controller on a 12-month fixed term contract based in Skelmersdale. You will manage and collect debts for a large customer portfolio within Aftermarket, work with internal teams to resolve queries, and support broader accounts receivable activities.

The role requires strong Excel and ERP experience, the ability to thrive in a fast-paced environment, and excellent communication skills for both independent and collaborative work.

Qualifications

• Experience managing high-volume account portfolios and resolving queries.
• Strong analytical skills and attention to detail.
• Excellent communication and ability to work independently and in a team.
• Proficiency with Excel and financial systems.

Responsibilities

• Manage and collect outstanding debts across a large portfolio.
• Resolve customer queries and maintain relationships to ensure timely payments.
• Support wider Accounts Receivable processes and maintain accurate records.
• Collaborate with internal stakeholders and customers.

Skills

Credit control

Customer relationships

Excel (pivot tables)

ERP systems

Tools

ERP software

Excel

Job description

Job Title: Credit Controller (12 month Fixed Term Contract)

Location: Skelmersdale

Our Vision & Why It Matters

At Alexander Dennis, our vision is to lead the evolution of sustainable on-road mass transportation and mobility.

We design, deliver, and support market‑leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you’re engineering, driving sales, improving production, or supporting our customers.

What You’ll Do

As a Credit Controller, you’ll be responsible for managing and collecting outstanding debts across a large portfolio of customer accounts within our Aftermarket business. You’ll work closely with customers and internal stakeholders to resolve queries, maintain strong relationships, and ensure timely payments.

Alongside core collections activity, you’ll support wider Accounts Receivable processes, helping to maintain accurate financial records, improve processes, and contribute to the overall performance of the team.

What We’re Looking For

We’re looking for an experienced Credit Controller who thrives in a fast‑paced, high‑volume environment. You’ll be confident managing large account portfolios, resolving queries, and influencing customers to achieve positive outcomes.

With strong analytical skills and attention to detail, you’ll be comfortable working with financial systems and Excel, while maintaining a proactive, customer‑focused approach. A self‑starter with excellent communication skills, you’ll be able to work both independently and as part of a collaborative team.

Bonus if you have:

• Experience managing high volumes of accounts (1000+)
• Strong Excel skills, including pivot tables
• Experience with ERP financial systems
• Experience within an automotive or aftermarket environment

What We Offer

Because we know that to deliver on our vision, people have to feel supported and inspired:

Impact: Be part of something that’s changing cities, improving air quality, helping public transport evolve.

Development & Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills.

Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly.

Perks & Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits.

Our Values – What Guides Us

These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other.

Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority.

Quality: We strive for excellence in our products, services, and all that we do.

Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace.

Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability.

Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits.

Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations.

We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences.