Credit Controller

Huntress - Bracknell

Crawley

Hybrid

GBP 28,000 - 36,000

Full time

2 days ago
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Benefits offered by this job

25 days' holiday + bank holidays
Hybrid working
Pension
Private health benefits
Volunteer days
Well being initiatives

Qualifications

  • Experience in credit control and collections, with a track record of chasing outstanding balances.
  • Strong communication skills and professionalism when dealing with clients by phone.
  • Ability to manage a busy workload, prioritise and meet deadlines.
  • Proficiency in MS Office tools (Excel, Outlook, Teams).

Responsibilities

  • Manage a portfolio of aged debt and drive collections.
  • Contact clients by telephone, email, letters and statements to chase balances.
  • Liaise with clients and internal stakeholders to resolve queries and maximise cash collection.
  • Attend regular aged debt reviews and provide updates on outstanding matters.
  • Maintain accurate records and commentary on collection activity.
  • Log and follow up queries through to resolution.
  • Support the wider finance team with ad-hoc duties as required.

Skills

Credit control
Client relationships
Communication skills
Time management

Tools

Excel
Outlook
Teams

Job description

Credit Controller - Remote working but must be able to attend the office in Crawley a minimum of one day per month

A fantastic opportunity has arisen for an experienced Credit Controller to join the finance team of a well-established, highly regarded professional services organisation.

Working as part of a busy and supportive team, you will take ownership of a portfolio of aged debt, building strong client relationships and ensuring outstanding balances are collected efficiently and professionally.

The Role

Key responsibilities will include:

  • Managing a portfolio of aged debt and proactively driving collections
  • Chasing outstanding balances by telephone, email, letters and statements
  • Liaising with clients and internal stakeholders to resolve queries and maximise cash collection
  • Attending regular aged debt reviews and providing updates on outstanding matters
  • Maintaining accurate records and detailed commentary on collection activity
  • Logging and following up queries through to resolution
  • Supporting the wider finance team with ad-hoc duties as required
About You

The successful candidate will have:

  • Previous Credit Control experience
  • Confidence and professionalism when dealing with clients by telephone
  • Excellent communication and relationship-building skills
  • Strong attention to detail and a proactive approach
  • The ability to manage a busy workload, prioritise effectively and meet deadlines
  • Good Microsoft Office skills, particularly Excel, Outlook and Teams
  • Experience within a professional services, legal or regulated environment would be advantageous
  • Knowledge of Elite and/or ARCS would be beneficial but is not essential
What's on Offer?

As well as joining a friendly and inclusive finance team, you'll benefit from a comprehensive package including 25 days' holiday plus bank holidays, flexible/hybrid working, pension, private health benefits, paid volunteering days and a range of well being initiatives.

This is an excellent opportunity for an experienced Credit Controller looking to join a professional organisation that genuinely values its people and offers a supportive working environment.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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