Credit Controller

Stephensons Solicitors LLP; Wigan; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Free parking

Salary sacrifice pension

Life Assurance

Enhanced maternity/paternity package

Season ticket & travel support

Early monthly pay

Job summary

Stephensons Solicitors LLP in Wigan is seeking a proactive Credit Controller to join our Finance team. The role involves chasing overdue accounts, issuing collection letters, and supporting monthly reporting and audits.

You will work closely with the Finance team in a hybrid setup, balancing office and home working. The position requires strong numerical skills and experience in administrative/finance roles.

Qualifications

• GCSE maths and English at minimum grade C/4 (or equivalent).
• A minimum of 2 years’ experience in an administrative role, preferably accounting/finance.
• Confident and proactive communication by phone and email, with experience managing difficult calls.
• Strong numerical accuracy.

Responsibilities

• Proactively chase overdue accounts by phone and email, maintaining accurate records.
• Issue appropriate collection letters.
• Liaise with solicitors and other colleagues and dealing with problem accounts.
• Analyse and present monthly reports.
• Support with audits.

Skills

Communication skills

Proactive/tenacious

Numerical accuracy

Education

GCSE Maths & English (C/4)

Job description

Credit Controller

Department: Finance

Location: Wigan, WN3 5BA/Hybrid home working
Hours: 35 hours per week Full-time, Permanent

We have an opportunity for a proactive and organised Credit Controller to join our Finance team.

Your role

Working alongside Lee Catterall, Partner and Financial Controller and his Finance team, you will play a vital role in supporting financial legal services. Ensuring we follow good credit control procedures.

• Proactively chase overdue accounts by phone and email, maintaining accurate records
• Issue appropriate collection letters
• Liaise with solicitors and other colleagues and dealing with problem accounts
• Analyse and present monthly reports
• Support with audits

About you

We welcome applicants with a wide range of strengths, thinking styles and lived experiences. We’re happy to discuss workplace adjustments or support that help you perform at your best.

Essential

• GCSE maths and English at minimum grade C/4 (or equivalent experience)
• A minimum of 2 years’ experience in an administrative role, preferable accounting/finance
• Confident and proactive communication skills by phone and email, with experience managing difficult calls.
• Strong numerical accuracy

Desirable

• Bookkeeping, accounting qualifications or training
• Sales ledger and credit control experience
• Understanding or law firm accounting and client money

Importantly you will share our values of approachable, flexible, inclusive, resilient, supportive.

Why Stephensons?

As a Top 150 law firm we combine ambitious growth with a genuine commitment to our people. Recognised as a Sunday Times Best Place to Work in 2025 and 2026 and holding Investors in People Gold accreditation, we are dedicated to helping our people succeed. Through career development, wellbeing support and an inclusive, supportive culture, we create an environment where talented professionals can thrive and build rewarding careers.

What else can we offer you?

• Agile/remote working
• Well-being package (financial, physical, mental and dietary heath support)
• Free parking
• Salary sacrifice pension scheme
• Life Assurance
• Enhanced maternity and paternity package*
• Competitive holiday entitlement
• Holiday sale & purchase scheme*
• Season ticket & travel support
• Payroll giving scheme
• Social events & clubs
• Internal referral scheme
• Free will writing service*
• Retail vouchers/cashback schemes
• Early monthly pay scheme
• Free eye tests
• Cycle to work scheme

*subject to service eligibility