Credit Controller

Huntress; Crawley; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Pension

Private health benefits

Paid volunteering days

Wellbeing initiatives

Flexible/hybrid working

Job summary

Huntress is seeking an experienced Credit Controller to join a professional services finance team. The role supports a remote working arrangement with a requirement to attend the Crawley office at least one day each month.

You will own a portfolio of aged debt, drive collections, and build strong client relationships to ensure timely cash flow. The successful candidate will communicate clearly, manage competing priorities, and contribute to a supportive team environment.

Qualifications

• Previous Credit Control experience.
• Excellent communication and client relationship skills.
• Ability to manage a busy workload and meet deadlines.
• Good MS Office skills, particularly Excel and Teams.

Responsibilities

• Managing a portfolio of aged debt and driving collections.
• Chasing outstanding balances by telephone, email, and letters.
• Liaising with clients and internal stakeholders to resolve queries and maximise cash collection.
• Attending aged debt reviews and providing updates on outstanding matters.
• Maintaining accurate records and commentary on collection activity.
• Logging and following up queries through to resolution.

Skills

Credit control

Client communication

Relationship management

Attention to detail

Time management

MS Excel

Outlook

Teams

Tools

Excel

Outlook

Teams

Job description

Credit Controller - Remote working but must be able to attend the office in Crawley a minimum of one day per month

A fantastic opportunity has arisen for an experienced Credit Controller to join the finance team of a well-established, highly regarded professional services organisation.

Working as part of a busy and supportive team, you will take ownership of a portfolio of aged debt, building strong client relationships and ensuring outstanding balances are collected efficiently and professionally.

The Role

• Managing a portfolio of aged debt and proactively driving collections
• Chasing outstanding balances by telephone, email, letters and statements
• Liaising with clients and internal stakeholders to resolve queries and maximise cash collection
• Attending regular aged debt reviews and providing updates on outstanding matters
• Maintaining accurate records and detailed commentary on collection activity
• Logging and following up queries through to resolution
• Supporting the wider finance team with ad-hoc duties as required

About You

• Previous Credit Control experience
• Confidence and professionalism when dealing with clients by telephone
• Excellent communication and relationship-building skills
• Strong attention to detail and a proactive approach
• The ability to manage a busy workload, prioritise effectively and meet deadlines
• Good Microsoft Office skills, particularly Excel, Outlook and Teams
• Experience within a professional services, legal or regulated environment would be advantageous
• Knowledge of Elite and/or ARCS would be beneficial but is not essential

What's on Offer?

• As well as joining a friendly and inclusive finance team, you'll benefit from a comprehensive package including 25 days' holiday plus bank holidays, flexible/hybrid working, pension, private health benefits, paid volunteering days and a range of well being initiatives.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.