Credit Controller

STARK Building Materials UK; Huddersfield; Hybrid; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Hybrid working – 3 days in office, 2 W

Free on-site parking

Discretionary bonus

Retirement savings plan

Life assurance

Health & wellbeing benefits

Job summary

STARK Building Materials UK is seeking two Credit Controllers to join the Huddersfield office on a permanent basis. You will manage day-to-day credit risk for a defined debtor list, collect overdue accounts, and follow up on short payments within a flexible shift pattern.

The role offers hybrid working (3 days in Huddersfield, 2 days at home), a discretionary bonus, and a range of employee benefits as part of a collaborative team culture.

Qualifications

• You will ideally possess previous credit control experience.
• If you do not possess credit control experience you must have previous finance experience such as a finance assistant background.
• Exceptional communication skills and the confidence and capability to influence.
• Excellent IT skills and the ability to pick up new systems quickly and with ease.
• A great team player - we have a friendly and warm culture and we would like you to be part of that.

Responsibilities

• Effectively contribute to the collection performance to reduce DSO by minimizing bad debts.
• Proactively target delinquent accounts for timely collection of cash.
• Manage and mitigate the risk relating to customer credit limits.
• Provide outstanding levels of customer service to internal and external customers.
• Maximize sales opportunities within a defined customer base by managing credit limits.
• Follow up quickly on short payments; address update of stop maintenance and over-trading issues.
• Handle incoming/outgoing calls professionally and meet company targets.
• Undertake administrative duties and ensure the system is updated (invoice/statement requests).
• Maintain and monitor the customer query database for efficient resolution.

Skills

Credit control experience

Finance experience (finance assistant)

Exceptional communication

Excellent IT skills

Team player

Tools

Excel

Job description

We're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.

We're searching for two Credit Controllers to join us on a permanent basis working out of our Huddersfield Office. You will be responsible for managing the day to day credit risk on a defined debtor list, involving the collection of overdue accounts, follow up of short payments, credit limit assessment, and effective query management.

The hours for this role work on a rolling weekly basis and will include 7am - 3pm, 8am - 4pm and 9am - 5pm. You must be flexible to work all shift patterns.

Key Responsibilities

Effectively contribute to the ‘collection performance’ of STARK to reduce Daily Sales Outstanding (DSO) by minimizing the risk of bad debts

• Proactively target delinquent accounts for timely collection of cash in line with the company’s cash and overdue debt targets.
• Manage and mitigate the risk relating to customer credit limits in line with company procedures.
• Provide outstanding levels of customer service to internal and external customers.
• Maximize sales opportunities within a defined customer base by effectively managing credit limits.
• Follow up quickly and effectively any short payments made by customers.
• Address/update all stop maintenance and over trading issues in accordance with Company policy and procedures.
• Effectively contribute to the handling of all incoming and outgoing calls to ensure they are dealt with in a professional manner and meet agreed Company targets
• Undertake administrative duties as appropriate and ensure the system is updated accordingly e.g. copy invoice/statement requests etc.
• Maintain and monitor the customer query database in order that queries are addressed and resolved efficiently and effectively.

Skills and experience required: -

• You will ideally possess previous credit control experience.
• If you do not possess credit control experience you must have previous finance experience such as a finance assistant background.
• Exceptional communication skills and the confidence and capability to influence.
• Excellent IT skills and the ability to pick up new systems quickly and with ease.
• A great team player - we have a friendly and warm culture and we would like you to be part of that.

What’s in it for you?

• Competitive Base salary
• Free on-site parking
• Hybrid Working – 3 days at our Huddersfield office and 2 days WFH.
• Discretionary bonus
• Retirement savings plan
• Life assurance
• Enhanced maternity/paternity/adoption leave for anyone expecting or adopting a child
• A wide range of voluntary benefits including holiday buying, discounted gym membership, car salary sacrifice scheme, Cycle2Work, Benenden Healthcare and more.
• Access to a wealth of health and wellbeing services including access to online GP appointments and mental health support.
• WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway.

Why Choose Us?

Quality

- We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.

Supportive Environment

- Join a culture that prioritises your growth, with the resources and support you need to excel. We listen and learn – we know we haven’t always got all the answers – listening and learning with you is what helps provide the best service to our customers.

Professional Development

- We are invested in your success! Can we add this instead? You have a real chance to progress- the only limits are your own Explore our apprenticeships, training, and mentoring programs designed to elevate your career.

Great Benefits

- Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!

Work-Life Balance

- We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm

What's Next

#SBMUK