Credit Controller

Personnel Solutions (Midlands) Ltd; West Bromwich; On-site; GBP 22,000 - 30,000; Full time

Job summary

PS Ltd in West Bromwich is recruiting an experienced Credit Controller to join our busy head-office finance team. You’ll take ownership of a section of the sales ledger, keeping payments on track, resolving customer queries and building effective relationships with customers and colleagues across the business.

If you’re confident chasing outstanding payments and enjoy a role where you can organise your own workload, we’d love to hear from you.

Qualifications

• Previous experience in a busy credit control department.
• Confident communication and negotiation skills, with a professional approach to chasing payments.
• Good spreadsheet skills and strong attention to detail.
• The ability to prioritise your workload and meet deadlines.
• A proactive team player who can build positive customer relationships.
• Experience using Autoline would be an advantage, although it isn’t essential.

Responsibilities

• Managing your own section of the sales ledger and chasing overdue payments by telephone and email.
• Monitoring credit limits and payment terms, flagging accounts that need attention.
• Sending customer statements, payment reminders and payment links.
• Investigating invoice queries and working with depot teams to resolve them.
• Reviewing new account applications and credit reference information.
• Following the debt recovery process and escalating outstanding accounts when required.
• Supporting cash allocation, direct debit collections, account setup and month-end reporting.
• Preparing customer spreadsheets and keeping account records accurate.

Skills

Credit control

Communication

Negotiation

Spreadsheets

Prioritisation

Customer relationships

Tools

Autoline

Job description

PS Ltd is recruiting for an experienced Credit Controller to join our client's busy head-office finance team.

You’ll take ownership of a section of the sales ledger, keeping payments on track, resolving customer queries and building effective relationships with customers and colleagues across the business.

If you’re confident chasing outstanding payments and enjoy a role where you can organise your own workload, we’d love to hear from you.

Location: West Bromwich

Salary: To be confirmed

Hours: Monday-Friday, 8:30am-5:00pm | 37.5 hours per week

What you’ll be doing:

• Managing your own section of the sales ledger and chasing overdue payments by telephone and email.
• Monitoring credit limits and payment terms, flagging accounts that need attention.
• Sending customer statements, payment reminders and payment links.
• Investigating invoice queries and working with depot teams to resolve them.
• Reviewing new account applications and credit reference information.
• Following the debt recovery process and escalating outstanding accounts when required.
• Supporting cash allocation, direct debit collections, account setup and month-end reporting.
• Preparing customer spreadsheets and keeping account records accurate.

What we’re looking for:

• Previous experience in a busy credit control department.
• Confident communication and negotiation skills, with a professional approach to chasing payments.
• Good spreadsheet skills and strong attention to detail.
• The ability to prioritise your workload and meet deadlines.
• A proactive team player who can build positive customer relationships.
• Experience using Autoline would be an advantage, although it isn’t essential.