Credit Controller

RG Consultancy Ltd; Liverpool City Region; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

23 days holiday + stats

Free parking

Career development opportunities

Supportive working environment

Job summary

RG Consultancy Ltd is seeking an experienced Credit Controller to join a well-established business in the Liverpool area. The role focuses on managing customer accounts, resolving invoice queries and reducing aged debt to support healthy cash flow.

You will work closely with internal teams, ensure balances remain within credit insurer limits and provide accurate reconciliations while delivering excellent customer service.

Qualifications

• Experience as a Credit Controller is essential.
• Strong sales ledger and accounts receivable experience.
• Proven background in credit control and debt collection.
• Excellent reconciliation skills and attention to detail.
• Confident communicator with negotiation skills.
• Experience resolving customer account and invoice queries.
• Experience with credit insurance arrangements would be advantageous.

Responsibilities

• Managing the full credit control process across a portfolio of customer accounts.
• Chasing outstanding debts by telephone, email and written correspondence.
• Investigating and resolving customer invoice and account queries promptly.
• Monitoring customer accounts to ensure balances stay within approved credit insurer limits.
• Liaising with credit insurers regarding credit limit applications and reviews.
• Allocating and reconciling customer payments.
• Performing regular sales ledger reconciliations and resolving discrepancies.
• Producing aged debt reports and highlighting potential credit risks.
• Maintaining accurate customer account records.
• Working with sales and customer service teams to resolve issues and support collections.
• Assisting with month-end reporting and accounts receivable processes.

Skills

Credit control

Sales ledger

Debt collection

Reconciliation

Communication

Negotiation

Attention to detail

Workload management

Tools

Excel

Accounting software

Job description

Credit Controller

We are currently recruiting for an experienced Credit Controller to join a well-established and growing business. This is an excellent opportunity for a confident and proactive individual with strong sales ledger, reconciliation and credit control experience.

The role will focus on managing customer accounts, resolving invoice queries, reducing aged debt and ensuring customer balances remain within agreed credit insurer limits. You'll work closely with customers and internal departments to maintain healthy cash flow whilst delivering excellent customer service.

Key Responsibilities

• Managing the full credit control process across a portfolio of customer accounts
• Chasing outstanding debts by telephone, email and written correspondence
• Investigating and resolving customer invoice and account queries promptly
• Monitoring customer accounts to ensure balances remain within approved credit insurer limits
• Liaising with credit insurers regarding credit limit applications and reviews
• Allocating and reconciling customer payments
• Performing regular sales ledger reconciliations and resolving discrepancies
• Producing aged debt reports and highlighting potential credit risks
• Maintaining accurate customer account records
• Working closely with sales and customer service teams to resolve issues and support collections
• Assisting with month-end reporting and accounts receivable processes

About You

• Previous experience in a Credit Controller position
• Strong sales ledger and accounts receivable experience
• Proven background in credit control and debt collection
• Excellent reconciliation skills and attention to detail
• Experience resolving customer account and invoice queries
• Confident communicator with strong negotiation skills
• Good IT skills, including Excel and accounting software
• Ability to manage workloads effectively and meet deadlines
• Experience working with credit insurance arrangements would be advantageous

Benefits

• Competitive salary
• Office hours 9am - 5pm, 23 days holiday + stats
• Supportive and collaborative working environment
• Opportunities for career development
• Company benefits package
• Free parking

If you're an experienced Credit Controller looking to join a growing business where you can make a real impact on cash flow and customer account management, we'd love to hear from you.