Credit Controller

eduthing ltd; Walton-on-Thames; On-site; GBP 30,000 - 40,000; Full time

Job summary

A fast-growing IT Managed Service Provider seeks a diligent Credit Controller to manage debt ledgers and ensure timely collections from educational clients. You will focus on maintaining client relationships and securing cash flow, within the finance team located at Walton-on-Thames.

Qualifications

• Proven experience in a Credit Control role, ideally within the IT or education sectors.
• Strong communication and negotiation skills.
• Ability to manage competing deadlines.

Responsibilities

• Manage the accounts receivable ledger, ensuring timely collection of payments.
• Liaise with educational institutions to resolve queries.
• Produce aged debtor reports and KPIs for management.

Skills

Communication

Negotiation

Attention to detail

Organization

Education

Experience in Credit Control

Tools

Accounting software

Job description

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We are a fast-growing IT Managed Service Provider dedicated to supporting schools and educational trusts with cutting-edge technology solutions and responsive support. With a strong presence in the education sector, we pride ourselves on delivering excellent service while maintaining strong financial health. We’re now seeking a diligent and proactive Credit Controller to join our finance team and ensure timely collection of receivables, enabling our continued growth and stability.

About The Role

As the Credit Controller, you will be responsible for managing the company's debt ledger, ensuring timely collection of outstanding invoices from educational institutions and associated bodies. You’ll play a key role in maintaining positive client relationships while securing cash flow and reducing risk.

Key Responsibilities

• Proactively manage the accounts receivable ledger, ensuring timely collection of payments across a diverse portfolio of educational clients.
• Monitor customer accounts to identify overdue payments and take appropriate action in line with agreed credit terms.
• Liaise regularly with schools, academies, and trusts to resolve queries and disputes in a professional, customer-focused manner.
• Produce aged debtor reports and KPIs for senior management, with commentary and risk analysis.
• Work closely with the Sales, relationship managers, and project teams to ensure client billing queries are resolved quickly.
• Issue monthly statements and credit control correspondence using finance systems
• Maintain and update customer records, ensuring accuracy of contact and invoicing information.
• Assess new client creditworthiness and recommend suitable credit limits in line with internal policy.
• Assist with month-end close procedures and external audit queries relating to receivables.
  
  

Skills & Experience Required

• Proven experience in a Credit Control role, ideally within the IT or education sectors.
• Understanding of the billing cycles and payment behaviours of public sector or education clients is highly desirable but not essential.
• Strong communication and negotiation skills, with a professional and diplomatic approach.
• High attention to detail, organisation, and ability to manage competing deadlines.
• Proficiency in using accounting software
• Knowledge of frameworks such as DfE financial guidelines or MAT budgeting processes is a plus. Not essential.
• Ability to work both independently and collaboratively within a team.
  
  

This role is based at our HQ in Walton on Thames.

This is a full-time position; however, we are open to candidates who are available for a minimum of 25 hours per week.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Accounting/Auditing and Finance

• Industries

  IT Services and IT Consulting

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