Credit Controller

Müller UK & Ireland; Telford; Hybrid; GBP 27.000 - 37.000; Vollzeit

Benefits dieser Stelle

Life Assurance

Health Care Plan

Pension matching 8%

25 days holiday

Müller Rewards discounts

Zusammenfassung

Müller UK & Ireland is hiring a Credit Controller for a 12-month fixed-term contract in Telford. This hybrid role involves daily on-site work three days a week within our Shared Service Team and focuses on managing customer accounts, cash flow, and query resolution in a fast-paced FMCG environment.

You will work with SAP ERP and SAP-based processes, handle reconciliation, and ensure payments adhere to terms while supporting month-end reporting and continuous process improvements.

Qualifikationen

• Proven debt collection and cash application experience.
• Strong reconciliation and ledger maintenance skills.
• Experience using SAP ERP; SAGE is an advantage.
• Ability to negotiate and influence payment terms effectively.

Aufgaben

• Perform proactive and reactive debt collection by phone and email to improve cash flow.
• Reconcile customer payments and maintain the sales ledger accurately.
• Ensure customer payments align with agreed terms and dates.
• Identify and resolve invoicing, price, and delivery queries early.
• Communicate issues to management and commercial teams clearly.
• Monitor customer trading to ensure credit limits are respected.
• Complete month-end tasks and reporting when required.
• Deliver excellent service to internal and external customers.
• Support projects and team initiatives as needed.

Kenntnisse

SAP ERP

SAGE

FMCG experience

Negotiation

Finance process understanding

Excel

PC literacy

Attention to detail

Jobbeschreibung

We're Hiring: Credit Controller-12 month fixed term

Location: Telford / Hybrid – 3 days per week on site.

Contract: Full-Time, 12 month fixed term

Hours: Monday–Friday (40 hours)

Benefits For The Role

Competitive salary, generous annual bonus, Life Assurance, Health Care Cash Plan, 25 days holiday plus bank holidays (rising with service), Enhanced Maternity & Paternity Family Leave, Enhanced Bereavement Leave, Pension Employer Contribution Scheme (matched up to 8%), Exclusive access to Müller Rewards, offering a variety of online and in-store discounts and development opportunities.

With over 31,000 employees across Europe and a long-standing commitment to excellence, Müller is a family-owned business known for its dedication to quality, innovation, and growth. In the UK alone, we produce a wide range of leading branded and private-label dairy products, from yogurts and desserts to butter and flavoured milk.

If you are ready to unleash your potential and build an exciting career with Britian’s most chosen dairy brand, we invite you to apply for our Credit Control, 12 month fixed term position within our Shared Service Team. You’ll play a key role in driving cash flow, managing customer accounts, and resolving queries in a fast-paced FMCG environment.

What You’ll Do

• Perform effective proactive & reactive debt collection predominately by telephone & e-mail to improve cash flow by reducing DSO.
• Reconciliation of customer payments & accurately maintaining the sales ledger.
• Ensure customers payments are in-line with payment terms.
• Early identification & resolution of potential & current issues, including invoicing, price & delivery queries.
• Communicate and influence the resolution of queries with commercial business partners.
• Monitoring customer trading to ensure accounts remain within their approved credit limit.
• Communicate relevant information to the management team of all key issues.
• Ensure processes are maintained & performed accurately and in accordance with policy.
• Perform month end processes where required with completion of reporting requirements.
• Consistently provide a high level of service to our external and internal customer’s.
• Support the business & management team with project work when required.

What You’ll Bring

• Financial systems - SAP ERP – Required. SAGE an advantage
• FMCG/banking Experience
• Confident Negotiating skills
• Understanding of finance processes
• PC literate (Microsoft Office Essential) Intermediate/Advanced Excel skills
• Understanding
• High level of accuracy

At Müller, we’re committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds and encourage people to apply even if they don’t meet every requirement listed. If you need reasonable adjustments at any stage of the recruitment process, please let us know - we’re happy to support you.

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