Credit Controller

Unternehmensgruppe Theo Müller; Telford; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Annual bonus

Life Assurance

Health Care Cash Plan

25 days holiday

Enhanced maternity & paternity leave

Enhanced bereavement leave

Pension matched up to 8%

Müller Rewards discounts

Job summary

Müller is hiring a Credit Controller on a 12-month fixed-term contract in Telford. The role is hybrid—3 days on site per week—with full-time hours. You will manage debt collection, reconciliations and timely payment processing to support cash flow.

The ideal candidate has SAP ERP experience, strong Excel skills, and a solid grasp of finance processes. We offer a competitive salary, annual bonus and excellent benefits.

Qualifications

• Proven experience in debt collection and reconciliations.
• Experience with SAP ERP is required; SAGE is an advantage.
• Good understanding of finance processes and cash application.
• Strong Excel skills and high accuracy.

Responsibilities

• Proactively and reactively collect debt by phone and email to improve cash flow.
• Reconcile customer payments and maintain the sales ledger.
• Ensure payments align with terms and monitor credit limits.
• Identify and resolve invoicing, pricing and delivery issues.
• Communicate issues to commercial partners and management.

Skills

SAP ERP

SAGE

Microsoft Office

Excel

Tools

Sage

Job description

We're Hiring: Credit Controller-12 month fixed term

Location: Telford / Hybrid – 3 days per week on site.

Contract:Full-Time, Permanent

Hours:Monday–Friday (40 hours)

Benefits for the role:

Competitive salary, generous annual bonus,Life Assurance, Health Care Cash Plan, 25 days holiday plus bank holidays (rising with service),Enhanced Maternity & Paternity Family Leave,Enhanced Bereavement Leave,Pension Employer Contribution Scheme (matched up to 8%),Exclusive access to Müller Rewards, offering a variety of online and in-store discounts anddevelopment opportunities.

With over 31,000 employees across Europe and a long-standing commitment to excellence, Müller is a family-owned business known for its dedication to quality, innovation, and growth. In the UK alone, we produce a wide range of leading branded and private-label dairy products, from yogurts and desserts to butter and flavoured milk.

What you’ll do

• Perform effective proactive & reactive debt collection predominately by telephone & e-mail to improve cash flow by reducing DSO.
• Reconciliation of customer payments & accurately maintaining the sales ledger.
• Ensure customers payments are in-line with payment terms.
• Early identification & resolution of potential & current issues, including invoicing, price & delivery queries.
• Communicate and influence the resolution of queries with commercial business partners.
• Monitoring customer trading to ensure accounts remain within their approved credit limit.
• Communicate relevant information to the management team of all key issues.
• Ensure processes are maintained & performed accurately and in accordance with policy.
• Perform month end processes where required with completion of reporting requirements.
• Consistently provide a high level of service to our external and internal customer's.
• Support the business & management team with project work when required.

What you’ll bring

• Financial systems - SAP ERP – Required. SAGE an advantage
• FMCG/banking Experience
• Understanding of finance processes
• PC literate (Microsoft Office Essential) Intermediate/Advanced Excel skills
• High level of accuracy

The Process

At Müller, we’re committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds and encourage people to apply even if they don’t meet every requirement listed. If you need reasonable adjustments at any stage of the recruitment process, please let us know - we’re happy to support you.